Junior Import Operator – Freight Forwarding

Summit Global Logistics; Sydney; On-site; AUD 52,000 - 66,000; Full time

Benefits offered by this job

Training in import sea and air freight

Career development

Guidance from experienced colleagues

Long-term career in freight forwarding

Job summary

Summit Global Logistics in Silverwater, NSW, is seeking a Junior Import Sea & Air Operator to join our team. This full-time role supports import operations, manages documentation, coordinates with customs, and helps ensure smooth cargo flow through our facility.

You will learn import sea and air freight processes, work with overseas agents and service providers, assist with bookings and billing, and build a foundation for a long-term career in freight forwarding.

Qualifications

• Experience handling import documentation and shipment records.
• Ability to monitor shipments and follow up on documents.
• Communicate with overseas agents, shipping lines, and service providers.
• Support data entry, filing, and general office admin.
• Proficiency in English; Mandarin is a plus.
• Attention to accuracy in dates and records.

Responsibilities

• Register import sea and air freight jobs and maintain accurate shipment records.
• Monitor shipment arrivals and follow up on pre-alerts and missing documents.
• Communicate with overseas agents, shipping lines, airlines, freight terminals and service providers.
• Assist with cargo release, transport bookings, delivery arrangements and billing.
• Keep customers and colleagues updated on shipment progress.
• Check supplier invoices against agreed rates and flag discrepancies.
• Support data entry, document filing, email enquiries and general office administration.

Skills

Critical thinking

Proactive attitude

Attention to detail

Organization

Clear communication

Willingness to learn

Computer confidence

Teamwork

Mandarin

Tools

Microsoft Office

Job description

Summit Global Logistics is seeking a Junior Import Sea & Air Operator – Freight Forwarding to join our dynamic team in Silverwater, NSW. This is a full-time position that offers an excellent opportunity to launch your career in the freight forwarding and logistics industry. As a Junior Import Sea & Air Operator, you will play a vital role in supporting our import operations, managing documentation, coordinating with customs authorities, and ensuring the smooth flow of cargo through our facility. This role is essential to maintaining our high service standards and contributing to the efficient delivery of freight solutions to our clients.

What you’ll do

• Register import sea and air freight jobs and maintain accurate shipment records.
• Monitor shipment arrivals and follow up on pre-alerts and missing documents.
• Communicate with overseas agents, shipping lines, airlines, freight terminals and service providers.
• Assist with cargo release, transport bookings, delivery arrangements and billing.
• Keep customers and colleagues updated on shipment progress.
• Check supplier invoices against agreed rates and flag discrepancies.
• Support data entry, document filing, email enquiries and general office administration.

What we’re looking for

• Critical thinking: You check information, identify inconsistencies and ask questions when something does not make sense.
• A proactive attitude: You follow up outstanding matters, take ownership of assigned tasks and raise issues early.
• Attention to detail: You understand that accurate documents, dates and records matter.
• Organisation: You can prioritise tasks and keep track of deadlines.
• Clear communication: You communicate professionally by email, phone and in person.
• Willingness to learn: You welcome feedback and are keen to develop new skills.
• Computer confidence: You are comfortable using email, Microsoft Office and learning new systems.
• Teamwork and reliability: You support your colleagues and complete tasks responsibly.
• Proficiency in spoken English and Mandarin is highly regarded.
• Previous customer service or logistics experience is welcome but not essential.

What we offer

• Training in import sea and air freight operations.
• Practical experience across international logistics.
• Guidance from experienced colleagues.
• An opportunity to build a long-term career in freight forwarding.