Junior Import Operator – Freight Forwarding / Office Administration

Summit Global Logistics; Sydney; On-site; AUD 45,000 - 65,000; Full time

Job summary

Summit Global Logistics in Silverwater, NSW seeks a Junior Import Sea & Air Operator to join our team. This full-time role supports import operations, manages documentation and coordinates with customs authorities to ensure smooth cargo flow through our facility.

With training provided, you will learn to register freight jobs, monitor arrivals, interact with overseas agents and service providers, and assist with bookings and invoicing while delivering reliable service to clients.

Qualifications

• Strong attention to detail to ensure accurate documentation.
• Ability to prioritise tasks and meet deadlines.
• Proactive approach to following up on missing documents.
• Excellent communication with internal teams and overseas partners.
• Basic office software and data-entry skills.
• Willingness to train in import sea and air freight operations.

Responsibilities

• Register import sea and air freight jobs and maintain accurate shipment records.
• Monitor shipment arrivals and follow up on pre-alerts and missing documents.
• Communicate with overseas agents, shipping lines, airlines, freight terminals and service providers.
• Assist with cargo release, transport bookings and delivery arrangements.
• Keep customers and colleagues updated on shipment progress.
• Check supplier invoices against agreed rates and flag discrepancies.
• Support data entry, document filing, email enquiries and general office administration.

Skills

Critical thinking

Proactive attitude

Attention to detail

Organisation

Clear communication

Willingness to learn

Computer confidence

Teamwork and reliability

Job description

Summit Global Logistics is seeking a Junior Import Sea & Air Operator – Freight Forwarding / Office Administration to join our dynamic team in Silverwater, NSW. This is a full-time position that offers an excellent opportunity to launch your career in the freight forwarding and logistics industry. As a Junior Import Sea & Air Operator, you will play a vital role in supporting our import operations, managing documentation, coordinating with customs authorities, and ensuring the smooth flow of cargo through our facility. This role is essential to maintaining our high service standards and contributing to the efficient delivery of freight solutions to our clients.

What you’ll do

With training and guidance, you will:

• Register import sea and air freight jobs and maintain accurate shipment records.
• Monitor shipment arrivals and follow up on pre-alerts and missing documents.
• Communicate with overseas agents, shipping lines, airlines, freight terminals and service providers.
• Assist with cargo release, transport bookings and delivery arrangements.
• Keep customers and colleagues updated on shipment progress.
• Check supplier invoices against agreed rates and flag discrepancies.
• Support data entry, document filing, email enquiries and general office administration.

What we’re looking for

• Critical thinking: You check information, identify inconsistencies and ask questions when something does not make sense.
• A proactive attitude: You follow up outstanding matters, take ownership of assigned tasks and raise issues early.
• Attention to detail: You understand that accurate documents, dates and records matter.
• Organisation: You can prioritise tasks and keep track of deadlines.
• Clear communication: You communicate professionally by email, phone and in person.
• Willingness to learn: You welcome feedback and are keen to develop new skills.
• Computer confidence: You are comfortable using email, Microsoft Office and learning new systems.
• Teamwork and reliability: You support your colleagues and complete tasks responsibly.

Previous office, customer service or logistics experience is welcome but not essential.

What we offer

• Training in import sea and air freight operations.
• Practical experience across international logistics and office administration.
• Guidance from experienced colleagues.
• An opportunity to build a long-term career in freight forwarding.