Import Operations & Administration Officer – Sea & Air Freight

AMG Freight; Liverpool; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Stable employment

On-the-job training

Career development

Competitive remuneration

Job summary

AMG Freight in Sydney is seeking an Import Operations & Administration Officer to support sea and air freight shipments. You will handle daily import paperwork, liaise with overseas offices and customers, and assist with invoicing and accounts entry in Xero.

The role offers full-time hours, exposure to CargoWise/Cargo systems, and opportunities to develop skills across operations, finance, and administration within a growing logistics team.

Qualifications

• 1–3 years of experience in freight forwarding, import operations or logistics administration.
• Basic understanding of international sea and/or air freight import procedures.
• Experience handling shipping documents, operational emails and shipment records.
• Strong attention to detail with documents and invoices.
• Good organisational skills to manage multiple shipments and tasks.

Responsibilities

• Handle daily import documentation for sea and air freight shipments.
• Coordinate with overseas offices and agents to verify and process shipping documents.
• Monitor shipment progress and follow up on outstanding documents.
• Forward shipment information to customers, suppliers and internal teams.
• Maintain shipment records in the cargo management system.
• Assist with invoicing and accounts payable/receivable tasks.
• Provide day-to-day administrative support to operations and management.

Skills

Freight forwarding

Import operations

Logistics coordination

Microsoft Office

English communication

Tools

CargoWise

Xero

Job description

Import Operations & Administration Officer - Sea & Air Freight

Import Operations & Administration Officer - Sea & Air
Freight

Location: Sydney, NSW
Employment Type: Full-Time
Positions Available: 2

About Us

We are a growing Australian freight forwarding and logistics company specialising in international sea freight and air freight services.

We are currently seeking two motivated and detail-oriented Import Operations & Administration Officers to join our team.

This position is ideal for candidates with 1-3 years of experience in freight forwarding, import operations or logistics administration who are looking to further develop their careers in the logistics industry.

You will work closely with our overseas offices, local suppliers, customers and finance team to ensure smooth daily operations, accurate documentation and timely invoicing.

Key Responsibilities

Import Operations & Documentation

• Handle daily import documentation and email correspondence for international sea and air freight shipments.

• Coordinate with overseas offices and agents to obtain, verify and process shipping documents and shipment information.

• Monitor shipment progress and follow up on outstanding documents and operational requirements.

• Forward relevant shipment information and documents to customers, suppliers and internal teams.

• Maintain accurate shipment records and update information in the company's cargo management system.

Supplier & Customer Coordination

• Communicate with local suppliers, including trucking companies, couriers, customs brokers and warehouse operators.

• Arrange and coordinate local transportation, cargo collection and deliveries.

• Follow up on shipment status and resolve routine operational issues.

• Maintain professional and timely communication with customers, overseas offices and service providers.

Invoicing & Accounts Support

• Prepare and issue accurate invoices for every shipment/job.

• Verify supplier invoices and cross-check charges against shipment records and agreed rates.

• Assist the finance team with accounts payable, accounts receivable and billing enquiries.

• Enter and maintain financial information in Xero and other internal systems.

• Ensure all job-related costs and revenue are correctly recorded and invoiced in a timely manner.

General Administration

• Maintain accurate filing and documentation records.

• Provide day-to-day administrative support to the operations and management teams.

• Assist with reporting, data entry and other office administration tasks.

• Perform other reasonable duties as assigned by management.

About You

Essential Requirements

• Ideally 1-3 years of previous experience in freight forwarding, import operations, logistics coordination or a similar role.

• Basic to good understanding of international sea freight and/or air freight import procedures.

• Previous experience handling shipping documents, operational emails and shipment records.

• Strong attention to detail, particularly when processing documents and invoices.

• Good organisational skills with the ability to manage multiple shipments and tasks simultaneously.

• Good written English communication skills and proficiency in Microsoft Office, particularly Outlook and Excel.

• Ability to work independently while supporting a team.

• Full working rights in Australia.

Highly Regarded but Not Essential

• Experience using freight forwarding or cargo management systems, such as CargoWise or similar.

• Experience using Xero accounting software.

• Previous experience with job costing, invoicing, accounts payable or accounts receivable.

• Mandarin-speaking ability for communication with overseas offices and suppliers.

• Familiarity with Australian import freight forwarding processes and local transport arrangements.

We value practical experience, attention to detail and a willingness to learn. Candidates with relevant logistics experience who have not previously used CargoWise or Xero are also encouraged to apply, as training on our internal systems can be provided.

What We Offer

• Stable, full-time employment with a growing logistics company.

• Exposure to both international sea freight and air freight operations.

• A supportive and collaborative working environment.

• Opportunities to develop skills across operations, finance and administration.

• On-the-job training and support to develop your knowledge of our internal systems.

• Competitive remuneration based on experience and capability.

• Long-term career development opportunities.