Junior Field Service Technician

SESAMi (Singapore) Pte Ltd; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

On-the-job training

Career progression

Competitive remuneration

Job summary

Sesami in Sydney, NSW, is seeking a Junior Field Service Technician to learn and support our electro-mechanical equipment in the field. This full-time role offers hands-on experience and opportunities to grow into a skilled technician within a supportive team.

You'll respond to service calls, perform routine maintenance, diagnose faults, document work, and work closely with senior technicians to learn best practices on cutting-edge equipment.

Qualifications

• Interest in electro-mechanical concept.
• Current driver's license.
• Strong problem-solving and analytical skills with a keen attention to detail.
• Excellent communication skills and a professional, customer-focused approach.
• The ability to work independently and as part of a team in a fast-paced environment.
• Enthusiasm for learning and developing technical skills on the job.

Responsibilities

• Responding to customer service calls and attending job sites in a timely manner.
• Performing routine maintenance, inspections, and troubleshooting on equipment and systems.
• Installing, repairing, and replacing components as required.
• Diagnosing technical faults and identifying appropriate solutions.
• Documenting work completed and maintaining accurate service records.
• Communicating effectively with customers to explain work completed and provide advice on equipment care.
• Following all health and safety procedures and maintaining a clean and safe work environment.
• Supporting senior technicians and learning best practices from experienced team members.
• Assisting with inventory management and ensuring tools and equipment are properly maintained.

Skills

Electro-mechanical concept

Current driver's license

Problem-solving

Communication skills

Team player

Learning mindset

Job description

Sesami is seeking a Junior Field Service Technician to join our growing team in Sydney, NSW. This is a full-time position where you will learn the technical skills to support and maintain our machines to our valued customers in the field. As a Junior Field Service Technician, you will play a vital role in ensuring our customers receive exceptional service and support whilst gaining valuable hands-on experience as a technican. This role offers an excellent opportunity to develop your technical skills and work towards becoming a skilled technician within a supportive environment.

What you'll be doing

• Responding to customer service calls and attending job sites in a timely manner
• Performing routine maintenance, inspections, and troubleshooting on equipment and systems
• Installing, repairing, and replacing components as required
• Diagnosing technical faults and identifying appropriate solutions
• Documenting work completed and maintaining accurate service records
• Communicating effectively with customers to explain work completed and provide advice on equipment care
• Following all health and safety procedures and maintaining a clean and safe work environment
• Supporting senior technicians and learning best practices from experienced team members
• Assisting with inventory management and ensuring tools and equipment are properly maintained

What we're looking for

• A person who has an interest in electro-mechanical concept.
• A current driver's licence.
• Strong problem-solving and analytical skills with a keen attention to detail
• Excellent communication skills and a professional, customer-focused approach
• The ability to work independently and as part of a team in a fast-paced environment
• Enthusiasm for learning and developing technical skills on the job

What we offer

At Sesami, we are committed to supporting the professional development of our team members. We offer comprehensive on-the-job training, mentoring from experienced technicians, and opportunities for progression within the organisation. We provide competitive remuneration, a supportive team environment, and the chance to work with cutting-edge equipment.