IT Support Technician – Onsite & Field Support (West Perth)

Ever Nimble Ltd; Perth; Vor Ort; AUD 50.000 - 65.000; Vollzeit

Zusammenfassung

Ever Nimble Ltd in West Perth is seeking two IT Support Technicians for the Onboarding Support team. The roles are full-time contracts (6-month fixed-term) based in the Perth metro area, with on-site duties and travel to client sites as needed.

You will provide first and second-line support, covering hardware, software, and networks across various industries, while escalating complex issues to senior staff. The team emphasizes customer-focused communication and ownership.

Qualifikationen

• 1–2 years of IT support experience required.
• MSP experience is highly desirable.
• Mining industry experience is desirable.
• Familiarity with laptops, desktops, servers, storage devices and networks.
• Able to travel to client sites as needed.
• Strong problem-solving and communication skills.

Aufgaben

• Provide first and second-line tech support to customers.
• Support hardware and software across many industries.
• Handle on-site visits for troubleshooting and repairs.
• Escalate issues to Senior Technicians or vendors when necessary.
• Maintain knowledge of the latest hardware and software trends.

Kenntnisse

IT support

MSP experience

Mining industry experience

Hardware knowledge

Communication skills

Travel readiness

Tools

Microsoft 365

Active Directory

Fortinet

Firewalls & Networking

Jobbeschreibung

Ever Nimble Ltd in West Perth is seeking two IT Support Technicians for the Onboarding Support team. The roles are full-time contracts (6-month fixed-term) based in the Perth metro area, with on-site duties and travel to client sites as needed.

You will provide first and second-line support, covering hardware, software, and networks across various industries, while escalating complex issues to senior staff. The team emphasizes customer-focused communication and ownership.