IT Support Level 1 / IT Traineeship

Wagga Systems; Wagga Wagga City Council; On-site; AUD 45,000 - 55,000; Full time

Job summary

Wagga Systems in New South Wales, Australia, is seeking an entry-level IT Support Level 1 or Traineeship opportunity. You will assist with Microsoft 365 administration, Windows device troubleshooting, and basic network tasks in a hands-on role.

The successful candidate will demonstrate strong communication, a willingness to learn, and the ability to resolve both software and hardware issues while providing friendly user support. Training opportunities will be provided at this entry level.

Qualifications

• Entry-level IT support role suitable for a trainee or recent IT graduate.
• Familiarity with Microsoft 365 suite and basic networking is a plus.
• Excellent communication and willingness to learn.

Skills

Microsoft 365

Outlook

Teams

OneDrive

Administration basics

Windows support

Desktop support

Laptop support

Printers

Monitors

Peripherals

Basic networking

Troubleshooting

User support

Ticketing

Communication

Willingness to learn

Job description

Seeking an entry-level IT Support Level 1 or Traineeship opportunity.

Key Skills:

• Microsoft 365 – Outlook, Teams, OneDrive and basic administration
• Windows desktop and laptop support
• Hardware installation, setup and troubleshooting
• Printers, monitors, peripherals and basic networking
• Diagnosing and resolving software and hardware issues
• User support and basic ticketing
• Strong communication and willingness to learn