IT Support Engineer - Remote/Onsite MSP (Melbourne)

SPTECH PTY LTD; Melbourne; On-site; AUD 60,000 - 80,000; Full time

Job summary

SPTECH is a Melbourne-based MSP seeking an IT Support Engineer to install, maintain and service IT environments across Melbourne. The role involves remote or on-site support for clients, with opportunities to engage on varied systems and technologies.

Based at our Melbourne south-east office in Narre Warren (VIC 3805), you may travel to customer sites across Melbourne & CBD (radius ~50–80km). This is a hands-on position ideal for career growth in IT support.

Qualifications

• Minimum 2 years of technical experience in a similar role.
• 2-3 years' experience supporting Windows Desktops.
• Good English communication skills.

Responsibilities

• Deliver support for clients remotely or onsite across Melbourne metro.
• Install, configure, test and maintain operating systems, applications and system tools.
• Resolve issues involving Microsoft core business applications and OS.
• Provide general IT advice to clients.
• Liaise with hardware vendors for problem resolution and warranty claims.

Skills

Windows desktop support

English communication

Technical troubleshooting

Job description

SPTECH is a Melbourne-based MSP seeking an IT Support Engineer to install, maintain and service IT environments across Melbourne. The role involves remote or on-site support for clients, with opportunities to engage on varied systems and technologies.

Based at our Melbourne south-east office in Narre Warren (VIC 3805), you may travel to customer sites across Melbourne & CBD (radius ~50–80km). This is a hands-on position ideal for career growth in IT support.