IT Helpdesk Trainee: Remote Support & Tech Career Bootcamp

Centrix Solutions; Sydney; On-site; AUD 50,000 - 60,000; Full time

Job summary

Centrix Solutions in Sydney is launching an IT Helpdesk Traineeship designed for young tech enthusiasts eager to start an IT career. As an IT Helpdesk Trainee, you will remotely assist clients via phone, email and remote access solutions while you study.

Participants will pursue a Certificate III or IV in Information Technology through TAFE at the same time as gaining full-time work experience at our Artarmon Head Office. We value curiosity, strong communication and a client-centric mindset.

Qualifications

• Full Australian work rights.
• HSC.
• Strong client-centric communication skills.
• Proficient troubleshooting and problem-solving abilities.
• Passion for and understanding of technology.

Responsibilities

• Provide remote IT helpdesk support via phone, email and remote access.

Skills

Communication skills

Troubleshooting

Problem solving

Technology passion

Education

Certificate III in Information Technology

Certificate IV in Information Technology

HSC

Job description

Centrix Solutions in Sydney is launching an IT Helpdesk Traineeship designed for young tech enthusiasts eager to start an IT career. As an IT Helpdesk Trainee, you will remotely assist clients via phone, email and remote access solutions while you study.

Participants will pursue a Certificate III or IV in Information Technology through TAFE at the same time as gaining full-time work experience at our Artarmon Head Office. We value curiosity, strong communication and a client-centric mindset.