IT Support Trainee: Learn by Doing

Colton Computer Technologies Pty Ltd; Orange City Council; On-site; AUD 29,000 - 34,000; Full time

Job summary

Colton Computer Technologies is looking for an IT Support Trainee in Orange, NSW. No IT qualification or prior experience is required, and you’ll learn by doing the job as you join our IT Support team.

You’ll answer support calls, create tickets, assist with password resets, and troubleshoot basic hardware and software issues. After 12 months, you’ll enter the Colton IT Trainee Program and progress toward Level 1 Technician.

Qualifications

• No IT qualification required.
• No years of experience required.
• On-the-job training provided.
• We will teach you.

Responsibilities

• Answer incoming IT support calls.
• Create clear support tickets for our technical team.
• Help with password resets and account access.
• Help troubleshoot basic problems with computers, printers, monitors and other equipment.
• Learn from experienced IT technicians every day.

Skills

Customer service

Communication

Problem solving

Team player

Curious

Education

Year 12 or equivalent

Job description

Colton Computer Technologies is looking for an IT Support Trainee in Orange, NSW. No IT qualification or prior experience is required, and you’ll learn by doing the job as you join our IT Support team.

You’ll answer support calls, create tickets, assist with password resets, and troubleshoot basic hardware and software issues. After 12 months, you’ll enter the Colton IT Trainee Program and progress toward Level 1 Technician.