Entry-Level IT Support Trainee: Learn & Grow

Colton Computer Technologies Pty; Orange City Council; On-site; AUD 32,000 - 42,000; Full time

Job summary

Colton Computer Technologies Pty in Orange, NSW is seeking an IT Support Trainee to start an IT career with hands-on learning. You’ll be the first point of contact for business clients, handling basic support tasks and gaining real-world experience.

You don’t need an IT qualification or prior experience. You’ll learn by doing, answering calls, creating tickets, and assisting with password resets under supervision, progressing toward a Level 1 Technician role.

Qualifications

• No IT qualification required and no prior experience needed.
• Willing to learn on the job and develop IT support skills.
• Good with people and enjoys problem solving.

Responsibilities

• Answer incoming IT support calls and listen to problems.
• Create clear tickets for the technical team and assist with password resets.
• Troubleshoot basic computer, printer and hardware issues.
• Learn from experienced technicians and gradually take on more tasks.
• Develop the foundation of IT support and grow into Level 1 Technician.

Skills

Curious

Reliable

People skills

Great communication

Willing to learn

Education

Year 12

Job description

Colton Computer Technologies Pty in Orange, NSW is seeking an IT Support Trainee to start an IT career with hands-on learning. You’ll be the first point of contact for business clients, handling basic support tasks and gaining real-world experience.

You don’t need an IT qualification or prior experience. You’ll learn by doing, answering calls, creating tickets, and assisting with password resets under supervision, progressing toward a Level 1 Technician role.