IT & AV Support Tech (Level 2) — Remote & After-Hours
Systemsgo
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Job summary
systemsGo is seeking an IT & AV Support Technician to work at our client’s Melbourne office in Williamstown, SA. You will provide Level 2 desktop support and remote IT/AV assistance while contributing to project tasks.
The role requires strong communication, a proactive approach, and a willingness to work occasional after-hours with compensation. MCP certification is preferred, with experience in Microsoft 365, SharePoint and ServiceNow.
Qualifications
- Level 2 desktop support experience
- Experience with Microsoft 365, SharePoint and ServiceNow
- MCP certification preferred
Responsibilities
- Provide Level 2 desktop support
- Provide remote IT/AV assistance
- Contribute to project tasks
- Maintain excellent customer service
Skills
Tools
Job description
systemsGo is seeking an IT & AV Support Technician to work at our client’s Melbourne office in Williamstown, SA. You will provide Level 2 desktop support and remote IT/AV assistance while contributing to project tasks.
The role requires strong communication, a proactive approach, and a willingness to work occasional after-hours with compensation. MCP certification is preferred, with experience in Microsoft 365, SharePoint and ServiceNow.
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