Inventory & Fullfilment Manager

Pony Express Talent; Sydney; In loco; AUD 110.000 - 130.000; Tempo pieno

Descrizione del lavoro

ESK (Evidence Skincare) is seeking an Inventory and Fulfilment Manager in Banksmeadow, Sydney to own the end-to-end physical movement of products and the systems tracking it. You will forecast demand, source materials, place POs, move goods to the Sydney warehouse and international 3PLs, and ensure fast, intact delivery to customers.

You will manage Cin7, sync data with Shopify, ShipStation and the 3PL platform, and lead a warehouse team while building vendor scorecards and SOPs.

Competenze

• Background in operations, inventory, logistics or supply chain within an ecommerce or consumer products business.
• Experience managing purchase orders, production planning, and raw material and packaging inventory.
• Experience working with manufacturers, suppliers, freight forwarders and 3PL partners.
• Strong critical thinking and data-driven mindset.
• Ability to design systems and processes.
• Comfort working with data and building simple dashboards.

Mansioni

• Own Cin7 and keep data in sync across Shopify, ShipStation and the 3PL platform.
• Complete the setup of unit values in Cin7 so cost of goods can be reported accurately.
• Oversee the Banksmeadow warehouse team.
• Manage 3PL partners in the US and UK against agreed SLAs.
• Track fulfilment performance, including OTIF, stockout days, inventory accuracy, mispicks and cost per order.
• Build vendor scorecards and use performance data to negotiate MOQs, payment terms and lead times.
• Write SOPs and run a weekly cross-functional operations meeting.

Conoscenze

Inventory management

Logistics

Supply chain

eCommerce

Data analysis

Strumenti

Cin7

Shopify

ShipStation

3PL platform

Descrizione del lavoro

Inventory and Fulfilment Manager

ESK (Evidence Skincare) | Banksmeadow, Sydney | $110k to $130k + super

ESK (Evidence Skincare) is an Australian science-led skincare brand known for its clinically-backended formulations and strong customer loyalty. The brand sells to customers in Australia, the United States and the United Kingdom, mainly through its own eCommerce channel, with a smaller wholesale channel supplying clinics.

The business runs its own fulfilment warehouse in Banksmeadow and works with 3PL partners in the US and UK. It ships around 1,000 orders a week across approximately 40 active SKUs. Cin7 sits at the centre of its operations, connected to Shopify, ShipStation and its 3PL platform.

Following a period of change, ESK has created this role to own the physical side of the business end-to-end. The Inventory and Fulfilment Manager reports directly to the Founder and CEO.

The role

The Inventory and Fulfilment Manager is responsible for every point of physical product movement at ESK and for the systems that track it. The role covers:

• forecasting demand and planning production, with lead times of three to five months
• sourcing and ordering raw materials and packaging
• placing purchase orders with the contract manufacturer
• moving finished goods to the Sydney warehouse and international 3PLs
• making sure customers receive their orders quickly and in good condition

Key responsibilities include:

• owning Cin7 and keeping data in sync across Shopify, ShipStation and the 3PL platform
• completing the setup of unit values in Cin7 so cost of goods can be reported accurately
• overseeing the Banksmeadow warehouse team
• managing 3PL partners in the US and UK against agreed SLAs
• tracking fulfilment performance, including OTIF, stockout days, inventory accuracy, mispicks and cost per order
• building vendor scorecards and using performance data to negotiate MOQs, payment terms and lead times
• writing SOPs and running a weekly cross-functional operations meeting

The first 90 days

The role comes with a clear 90-day plan:

• Days 1 to 30: map the full product flow, validate inventory accuracy and build a weekly operations dashboard.
• Days 31 to 60: take ownership of the ordering rhythm, clean up data flows between systems and put core SOPs in place.
• Days 61 to 90: introduce vendor scorecards, a rolling procurement plan and a documented logistics playbook.

The person

ESK is looking for someone with:

• a background in operations, inventory, logistics or supply chain within an eCommerce or consumer products business
• experience managing purchase orders, production planning, and raw material and packaging inventory
• experience working with manufacturers, suppliers, freight forwarders and 3PL partners
• strong critical thinking
• the ability to design systems and processes
• comfort working with data and building simple dashboards

The role suits someone who is quick to learn, takes ownership of outcomes, and works through problems with logic and data.