Inventory & Fullfilment Manager

PONY EXPRESS; Sydney; In loco; AUD 110.000 - 130.000; Tempo pieno

Descrizione del lavoro

ESK (Evidence Skincare) in Banksmeadow, Sydney, is seeking an Inventory and Fulfilment Manager to own physical product movement end-to-end, from production planning to delivery. You will manage Cin7, Shopify, ShipStation integrations and coordinate with 3PL partners to ensure fast, accurate fulfilment.

The role focuses on demand forecasting, raw materials sourcing, PO placement, warehouse oversight in Banksmeadow, and the development of SOPs and weekly cross-functional reviews.

Competenze

• Experience in operations or supply chain for ecommerce or consumer goods.
• Experience with purchase orders, production planning and inventory control.
• Experience coordinating with manufacturers, suppliers, freight forwarders and 3PL partners.
• Strong systems thinking and ability to design scalable processes.
• Ability to build dashboards and write SOPs.

Mansioni

• Forecast demand and plan production with 3–5 month lead times.
• Source and order raw materials and packaging; place POs with contract manufacturer.
• Move finished goods to Sydney warehouse and international 3PLs; ensure fast, safe delivery.
• Own Cin7 and keep data in sync with Shopify, ShipStation and 3PL platform.
• Oversee Banksmeadow warehouse team and manage 3PL partners against SLAs.
• Track fulfilment performance (OTIF, stockouts, mispicks, order cost) and build vendor scorecards.
• Write SOPs and run weekly cross-functional operations meetings.

Conoscenze

Inventory management

3PL coordination

Data dashboards

SOP writing

Procurement planning

Strumenti

Cin7

Shopify

ShipStation

3PL platforms

Descrizione del lavoro

Inventory and Fulfilment Manager

ESK (Evidence Skincare) | Banksmeadow, Sydney | $110k to $130k + super

ESK (Evidence Skincare) is an Australian science-led skincare brand known for its clinically backed formulations and strong customer loyalty. The brand sells to customers in Australia, the United States and the United Kingdom, mainly through its own eCommerce channel, with a smaller wholesale channel supplying clinics.

The business runs its own fulfilment warehouse in Banksmeadow and works with 3PL partners in the US and UK. It ships around 1,000 orders a week across approximately 40 active SKUs. Cin7 sits at the centre of its operations, connected to Shopify, ShipStation and its 3PL platform.

Following a period of change, ESK has created this role to own the physical side of the business end-to-end. The Inventory and Fulfilment Manager reports directly to the Founder and CEO.

The role

The Inventory and Fulfilment Manager is responsible for every point of physical product movement at ESK and for the systems that track it. The role covers:

• forecasting demand and planning production, with lead times of three to five months
• sourcing and ordering raw materials and packaging
• placing purchase orders with the contract manufacturer
• moving finished goods to the Sydney warehouse and international 3PLs
• making sure customers receive their orders quickly and in good condition

Key responsibilities include:

• owning Cin7 and keeping data in sync across Shopify, ShipStation and the 3PL platform
• completing the setup of unit values in Cin7 so cost of goods can be reported accurately
• overseeing the Banksmeadow warehouse team
• managing 3PL partners in the US and UK against agreed SLAs
• tracking fulfilment performance, including OTIF, stockout days, inventory accuracy, mispicks and cost per order
• building vendor scorecards and using performance data to negotiate MOQs, payment terms and lead times
• writing SOPs and running a weekly cross-functional operations meeting

The first 90 days

The role comes with a clear 90-day plan:

• Days 1 to 30: map the full product flow, validate inventory accuracy and build a weekly operations dashboard.
• Days 31 to 60: take ownership of the ordering rhythm, clean up data flows between systems and put core SOPs in place.
• Days 61 to 90: introduce vendor scorecards, a rolling procurement plan and a documented logistics playbook.

The person

ESK is looking for someone with:

• a background in operations, inventory, logistics or supply chain within an eCommerce or consumer products business
• experience managing purchase orders, production planning, and raw material and packaging inventory
• experience working with manufacturers, suppliers, freight forwarders and 3PL partners
• strong critical thinking
• the ability to design systems and processes
• comfort working with data and building simple dashboards