Internal Sales Engineer

Fantech; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

Fantech is seeking an Internal Sales Engineer at our Huntingwood office in Sydney to support HVAC contractors with technical fan selections and quotations. You will manage enquiries, build relationships, and ensure orders align with procedures.

Ideal candidates have some sales experience with a technical background, quick learning ability, and strong attention to detail. We offer development opportunities and a supportive culture in a collaborative team.

Qualifications

• Ability to quickly learn product knowledge.
• Previous sales experience with a technical background.
• Proactive team player with strong attention to detail.

Responsibilities

• Answer customer enquiries on price and stock availability.
• Assist customers with technical fan selections and specifications.
• Provide project quotations by due dates and ensure requirements are met.
• Update CRM software with customer interactions.
• Identify potential customers through referrals and follow-ups.
• Develop ongoing, repeat business with new and existing customers.
• Process customer orders in line with operating procedures.

Skills

Sales experience

Technical knowledge

CRM software

Proactive team player

Tools

CRM software

Job description

Fantech is a market-leading company that delivers air quality solutions by supplying innovative ventilation and air movement products for commercial, industrial and domestic applications with offices and distributors throughout Australia and overseas.

We have an opportunity at our Huntingwoodoffice for a proactive Internal Sales Engineerto join our sales team. The successful candidate will join a highly motivated sales team focused on servicing and supporting predominantly Mechanical services (HVAC) Heating, ventilation and air-conditioning contractors within the commercial construction sector. Sound knowledge of ventilation systems and air movement would be an advantage but not essential.

The Role:

• Answer customer enquiries on price and availability of stock.
• Provide assistance to customers with technical fan selections and influence specifications.
• Provide project quotations to customers by the due dates requested. Ensure customer requirements are met or qualified in quotations by reviewing in detail contract documents
• Updating CRM Software
• Through various sources contact potential customers eg. referral from external sales, follow-up of quotations, referral from existing customers.
• Develop ongoing, repeat business relationships with new and existing customers.
• Ensure customer orders are processed in accordance with Fantech Operating Procedure

Who are you?

We are looking for someone who possesses the ability to pick up product knowledge quickly and who may have previous experience in sales with a technical background.

Not afraid to use your initiative, you will be a proactive team player with a high attention to detail, Solid computer skills and time management skills.

At Fantech, we offer:

• Genuine opportunities for professional development.
• A conducive work-life balance environment.
• An excellent and supportive company culture that fosters growth and collaboration.

Fantech Group is an equal opportunity employer who is committed to providing safe, inclusive, and respectful workplace. All employment is based upon candidate qualifications, merit, and business requirements.

Any personal information that you provide in your job application and curriculum vitae will be used for the purposes of assessing your application and will be treated in accordance with our Privacy Policy, which is available at www.fantech.com.au or upon request.