Internal Account Manager: Grow Existing Clients

Trend Windows & Doors Pty Limited; Sydney; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Employee product discounts

Birthday leave

Christmas shutdown leave

Free on-site parking

Employee Assistance Program

Flare benefits and retail discounts

Job summary

Trend Windows & Doors Pty Limited in Girraween, NSW, is seeking an enthusiastic Internal Account Manager to join our sales team. You will inherit an established customer portfolio and drive opportunities across our window and door range, building strong relationships and delivering tailored solutions.

The role emphasizes proactive relationship management, identifying new sales opportunities, and providing excellent service from first contact to quotation and delivery.

Qualifications

• Previous experience in sales, customer service or administration will be highly regarded; however, we are equally interested in motivated individuals looking to build a long-term career in sales.
• To be successful, you will bring: strong communication and relationship-building skills
• A customer-first mindset
• Confidence engaging with customers over the phone and email
• The ability to identify customer needs and provide solutions
• Strong organisational skills and attention to detail
• Experience using Microsoft Outlook and Excel
• A positive attitude and willingness to learn.

Responsibilities

• Managing and growing relationships with existing customers
• Re-engaging previous customers and identifying new opportunities
• Preparing, following up and converting quotations
• Understanding customer requirements and recommending suitable products
• Negotiating pricing and commercial terms
• Providing exceptional customer service throughout the sales process
• Maintaining regular customer contact and follow-up activities

Job description

Trend Windows & Doors Pty Limited in Girraween, NSW, is seeking an enthusiastic Internal Account Manager to join our sales team. You will inherit an established customer portfolio and drive opportunities across our window and door range, building strong relationships and delivering tailored solutions.

The role emphasizes proactive relationship management, identifying new sales opportunities, and providing excellent service from first contact to quotation and delivery.