Internal Account Manager

Trend Windows & Doors Pty Limited; Sydney; Hybrid; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Permanent full-time role

Weekday schedule 8:30–4:30

Competitive salary

Career development

Employee discounts

Birthday leave

Christmas shutdown leave

Free on-site parking

Employee Assistance Program

Flare benefits

Retail discounts

Job summary

Trend Windows & Doors is seeking an enthusiastic Internal Account Manager to join our team in Girraween. You will inherit an established customer portfolio and drive sales opportunities across our range of products, focusing on building relationships and delivering outstanding customer service.

Working Monday to Friday, 8:30 am to 4:30 pm, you will re-engage past customers, prepare quotations, negotiate terms and provide tailored solutions.

Qualifications

• Previous experience in sales, customer service or administration is preferred.
• Strong communication and relationship-building skills are essential.
• You will manage an established customer portfolio and reconnect with previous customers.

Responsibilities

• Manage and grow relationships with existing customers.
• Re-engage previous customers and identify new opportunities.
• Prepare, follow up and convert quotations.
• Understand customer requirements and recommend suitable products.
• Negotiate pricing and terms.
• Provide exceptional customer service throughout the sales process.

Skills

Communication skills

Relationship-building

Customer service

Sales

Organisational skills

MS Outlook

Excel

Tools

MS Outlook

Excel

Job description

Build a Career in Sales with an Industry Leader

Are you passionate about building relationships and delivering outstanding customer service? Looking to launch or grow your career in sales with a recognised Australian brand?

Trend Windows & Doors is seeking an enthusiastic Internal Account Manager to join our team in Girraween. You'll inherit an established customer portfolio while helping grow existing relationships and reconnect with previous customers, driving sales opportunities across our industry-leading range of products.

What's on Offer?

• Permanent full-time role with an industry-leading Australian manufacturer
• Monday to Friday, 8:30 am to 4:30 pm
• Competitive salary package
• Career development and progression opportunities across the Ventora Group
• Employee product discounts across leading brands
• Birthday leave
• Christmas shutdown leave opportunities
• Free on-site parking
• Employee Assistance Program
• Access to Flare benefits and retail discounts

About Us

Trend Windows & Doors has been creating quality, innovative window and door solutions for more than 50 years. As part of the Ventora Group, we are backed by over 4,500 employees across iconic Australian brands including Stegbar, Corinthian Doors, A&L Windows, Regency Shower Screens & Robes, Aneeta Window Systems and Breezway.

About the Role

Working closely with existing and previous customers, you'll focus on building strong relationships, identifying opportunities and delivering tailored solutions that help customers succeed.

Key responsibilities include:

• Managing and growing relationships with existing customers
• Re-engaging previous customers and identifying new opportunities
• Preparing, following up and converting quotations
• Understanding customer requirements and recommending suitable products
• Negotiating pricing and commercial terms
• Providing exceptional customer service throughout the sales process
• Maintaining regular customer contact and follow-up activities

About You

Previous experience in sales, customer service or administration will be highly regarded; however, we are equally interested in motivated individuals looking to build a long-term career in sales.

To be successful, you will bring:

• Strong communication and relationship-building skills
• A customer-first mindset
• Confidence engaging with customers over the phone and email
• The ability to identify customer needs and provide solutions
• Strong organisational skills and attention to detail
• Experience using Microsoft Outlook and Excel
• A positive attitude and willingness to learn

Trend Windows & Doors is committed to building businesses ethically and safely.

Applicants must have the legal right to work in Australia and will be required to undertake pre-employment checks.