Account Manager

Trend Windows & Doors Pty Limited; Gold Coast City; Ibrido; AUD 90.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

Company vehicle

Laptop

Mobile phone

Flexible hours

Birthday leave

Shutdown period

Product discounts

Career opportunities

Descrizione del lavoro

A&L Windows & Doors is seeking a strategic Account Manager to manage key residential builder relationships across South East Queensland. The role involves on-site visits, developing account plans, and driving growth while working with the VENTORA Group network.

You will build strong product knowledge, oversee pipelines, and collaborate with internal teams to ensure timely delivery and exceptional service. Travel will be a regular part of the role.

Competenze

• Proven key account management experience within the construction industry.
• Strong relationship management and negotiation skills.
• Excellent planning, organisation and time management.
• Strong technical aptitude and product knowledge.
• Ability to work autonomously while collaborating across teams.

Mansioni

• Managing and growing key residential builder relationships
• Conducting regular site visits and customer reviews
• Understanding customer pipelines, projects and product requirements
• Identifying upselling and cross-selling opportunities
• Developing account plans and monitoring key sales KPIs
• Partnering with internal teams to ensure timely delivery and issue resolution
• Acting as the key point of contact for customer escalations
• Building strong product and industry knowledge to become a trusted advisor

Conoscenze

Key account management

Negotiation

Planning & Organisation

Product knowledge

Autonomous working

Descrizione del lavoro

A&L Windows & Doors has manufactured quality windows, doors, and screens for over 40 years. With a strong history and a focus on innovation, we’re committed to delivering quality products and exceptional customer service.

As part of the VENTORA Group, you’ll also be joining a broader organisation employing 4,500 people across multiple sites and states.

About the Role

We’re looking for a strategic and customer-focused Account Manager to manage key customer relationships across South East Queensland.

Predominantly on the road, you’ll take ownership of a key high-volume residential builder portfolio, strengthening existing partnerships while identifying opportunities to grow the account.

Key responsibilities include:

• Managing and growing key residential builder relationships
• Conducting regular site visits and customer reviews
• Understanding customer pipelines, projects and product requirements
• Identifying upselling and cross-selling opportunities
• Developing account plans and monitoring key sales KPIs
• Partnering with internal teams to ensure timely delivery and issue resolution
• Acting as the key point of contact for customer escalations
• Building strong product and industry knowledge to become a trusted advisor

About You

You’re a commercially minded account management professional who knows how to build trusted customer relationships and deliver results.

You’ll bring:

• Proven key account management experience within the construction industry
• Strong relationship management and negotiation skills
• Excellent planning, organisation and time management
• Strong technical aptitude and product knowledge
• The ability to work autonomously while collaborating across teams
• Understanding of relevant industry and regulatory requirements
• Windows and doors experience will be highly regarded

What’s on Offer

• Competitive salary + fully serviced company vehicle, laptop and mobile
• Flexible working hours
• Paid birthday leave
• Christmas and New Year shutdown
• Generous employee product discounts
• Career opportunities across the wider VENTORA Group

Applicants must have legal rights to work in Australia and be willing to undertake a pre-employment check.