Insurance & DRFA Claims Coordinator

Department of Transport and Planning; Greater Bendigo; Sur place; AUD 70 000 - 110 000; Plein temps

Résumé du poste

Department of Transport and Planning in Northern Victoria is seeking an Insurance Coordinator on a fixed-term full-time basis. The role manages insurance and Disaster Recovery Funding Arrangements (DRFA) claims to support the recovery of Victoria’s road network after floods, storms and other disasters, ensuring timely, accurate and compliant processing.

The role focuses on coordinating complex claims, managing resources and improving processes, while building relationships with internal teams,

Qualifications

• Tertiary degree in business, engineering or public policy or extensive relevant experience.
• Experience in insurance claims or general process management.
• Drivers licence.

Responsabilités

• Coordinate complex insurance claims and DRFA claims to support recovery of road network.
• Manage resources and improve claims processes.
• Build relationships with internal teams, government agencies and contractors.
• Provide expert advice, prepare evidence-based briefings and recommendations.
• Escalate significant matters to support executive decision-making.

Connaissances

Insurance claims experience

Process management experience

Drivers licence

Formation

Tertiary degree or extensive relevant experience

Description du poste

Department of Transport and Planning in Northern Victoria is seeking an Insurance Coordinator on a fixed-term full-time basis. The role manages insurance and Disaster Recovery Funding Arrangements (DRFA) claims to support the recovery of Victoria’s road network after floods, storms and other disasters, ensuring timely, accurate and compliant processing.

The role focuses on coordinating complex claims, managing resources and improving processes, while building relationships with internal teams,