Insurance Claims & Risk Coordinator (Flexible Work)

Council Jobs; Sydney; Sur place; AUD 86 000 - 95 000; Plein temps

Avantages offerts par ce poste

Gym membership from $18.65/week

Résumé du poste

Inner West Council is seeking a dedicated insurance claims administrator to support the administration of its insurance programs and claims portfolio. You will work closely with the Risk, WHS and Audit Manager to drive process improvements, data reporting, and quality control while delivering fair, efficient outcomes for customers.

The role emphasizes strong communication, collaboration across the organisation, and adherence to governance standards.

Qualifications

• Relevant tertiary qualifications and experience in insurance claims management, business or related field.
• High level understanding of the principles of risk management.
• Excellent interpersonal and communication skills including the ability to deal with conflict and provide excellent customer service.
• Sound written communication skills, including providing briefings and writing reports based on data.
• Demonstrated ability to manage diverse relationships at a variety of organisational levels in order to secure cooperation and provide advice

Responsabilités

• Support the administration of Council’s insurance programs and assist with process improvement and data reporting for the insurance claims portfolio.
• Contribute to risk management initiatives and ensure insurance processes are managed with integrity and professionalism.
• Deliver superior customer service while administering claims fairly and in line with model litigant expectations.

Connaissances

Insurance claims mgmt

Risk management

Communication skills

Written communication

Stakeholder management

Description du poste

Inner West Council is seeking a dedicated insurance claims administrator to support the administration of its insurance programs and claims portfolio. You will work closely with the Risk, WHS and Audit Manager to drive process improvements, data reporting, and quality control while delivering fair, efficient outcomes for customers.

The role emphasizes strong communication, collaboration across the organisation, and adherence to governance standards.