Insurance Account Executive — Client Growth & Service

Gallagher AJG; Gold Coast City; Hybrid; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Career progression

Mentoring

Flex work

Volunteer days

Health discounts

Stock purchase

Job summary

Gallagher is seeking an Internal Account Executive to support and service a portfolio of SME and micro businesses. You’ll work closely with experienced brokers, gaining exposure to a diverse client base and developing technical insurance knowledge while contributing to client retention and growth.

The role can be based in Gold Coast, Brisbane or Sunshine Coast offices, offering structured development and a clear pathway into Account Management and Broking.

Qualifications

• Experience within insurance, financial services or a client facing environment.
• Strong communication and relationship building skills.
• Excellent organisational and time management capabilities.
• Attention to detail and commitment to service excellence.

Responsibilities

• Manage and support an existing portfolio of SME & micro business clients.
• Assist with policy renewals, endorsements and general account administration.
• Build strong relationships with clients, insurers and internal stakeholders.
• Identify cross-selling and growth opportunities within the portfolio.
• Prepare quotations, policy documentation and client communications.
• Support credit management and maintain accurate client records.
• Ensure compliance with legislative and regulatory requirements.
• Deliver exceptional client service at every interaction.

Skills

Insurance experience

Education

Tier 1 Insurance qualification

Job description

Gallagher is seeking an Internal Account Executive to support and service a portfolio of SME and micro businesses. You’ll work closely with experienced brokers, gaining exposure to a diverse client base and developing technical insurance knowledge while contributing to client retention and growth.

The role can be based in Gold Coast, Brisbane or Sunshine Coast offices, offering structured development and a clear pathway into Account Management and Broking.