Internal Insurance Account Executive – SME Growth & Service

Gallagher AU; Gold Coast City; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Structured career pathways

Mentoring from experienced insurance

Flexible working arrangements

Lifestyle leave

Employee Assistance Program

Competitive remuneration

Employee Stock Purchase Plan

Rewards discounts

Global brand with long-term career

Job summary

Gallagher AU is seeking an Internal Account Executive to support and service a portfolio of SME and micro businesses, working closely with brokers and Account Executives. The role offers exposure to a diverse client base and development in technical insurance knowledge.

Based across Gold Coast, Brisbane or Sunshine Coast offices, you will renew policies, handle endorsements and drive client retention and growth through excellent service.

Qualifications

• Experience within insurance, financial services or a client facing environment.
• Strong communication and relationship building skills.
• Excellent organisational and time management capabilities.
• Attention to detail and commitment to service excellence.
• A proactive approach and willingness to learn.
• Tier 1 Insurance qualification (or willingness to obtain).
• A desire to build a long term career in insurance and risk management.

Responsibilities

• Manage and support an existing portfolio of SME & micro business clients
• Assist with policy renewals, endorsements and general account administration
• Build strong relationships with clients, insurers and internal stakeholders
• Identify cross-selling and growth opportunities within the portfolio
• Prepare quotations, policy documentation and client communications
• Support credit management and maintain accurate client records
• Ensure compliance with legislative and regulatory requirements
• Deliver exceptional client service at every interaction

Skills

Communication

Relationship building

Organisational skills

Time management

Attention to detail

Proactive learner

Education

Tier 1 Insurance qualification

Job description

Gallagher AU is seeking an Internal Account Executive to support and service a portfolio of SME and micro businesses, working closely with brokers and Account Executives. The role offers exposure to a diverse client base and development in technical insurance knowledge.

Based across Gold Coast, Brisbane or Sunshine Coast offices, you will renew policies, handle endorsements and drive client retention and growth through excellent service.