Installation Coordinator

G James Glass and Aluminium; Ipswich City; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Full training

Permanent FT Riverview

Competitive salary

Job security

Career development

Health discount

Free parking

Job summary

G James Glass and Aluminium in Riverview, QLD is seeking an Installation Coordinator to organise labour and schedules, aligning installs with factory capacity and customer requirements.

You will plan and track installation work, liaise with production teams and customers, and drive on-time delivery while maintaining Australian standards. The role offers a permanent full-time position with training and development opportunities.

Qualifications

• Experience in windows, construction, manufacturing or service-based industries (preferred).
• Strong administrative and customer service skills.
• Confident using computer systems and able to learn new platforms quickly.
• Excellent communication skills, both written and verbal.
• High attention to detail, with strong time management and problem-solving abilities.
• Proactive, organised and confident taking ownership of your role.
• Passion for delivering great customer outcomes and building strong relationships.

Responsibilities

• Plan, schedule and coordinate installation and service teams to deliver work on time and to Australian Standards
• Liaise closely with production and factory teams to ensure jobs are delivered in full and on schedule
• Maintain and update installation schedules in line with customer requirements and operational priorities
• Communicate proactively with customers to manage expectations and installation timeframes
• Drive quality outcomes, minimising rework and maximising customer satisfaction
• Support team performance, safety and efficiency in line with company policies and procedures

Skills

Organised

Proactive

Administration

Customer service

Communication

Time management

Problem-solving

Tools

Microsoft Office

Scheduling software

Job description

G James Glass and Aluminium – Riverview QLD

Are you an organised, proactive professional who thrives on coordinating schedules and delivering great outcomes?

About G. James

G. James Glass and Aluminium is a leading Australian family-owned company, employing over 1,800 people nationwide. We are known for quality, stability, and a strong commitment to developing our people.

The Benefits

• Full training provided in G.James systems and products
• Permanent full-time position based in Riverview
• Competitive salary aligned with experience
• Strong job security within a long-standing Australian family business
• Career development opportunities across the G.James Group
• Health insurance discount with BUPA and access to TELUS Health EAP
• Free on-site parking

G.James Windows & Doors, based in Riverview, manufactures, supplies and installs a wide range of aluminium windows and doors for the residential and commercial construction markets.

We are currently seeking a motivated Installation Coordinator to join our team. Working alongside a supportive and collaborative group, this role is responsible for coordinating labour and scheduling installations to align with factory capacity while ensuring customer requirements are met.

The Role

• Plan, schedule and coordinate installation and service teams to deliver work on time and to Australian Standards
• Liaise closely with production and factory teams to ensure jobs are delivered in full and on schedule
• Maintain and update installation schedules in line with customer requirements and operational priorities
• Communicate proactively with customers to manage expectations and installation timeframes
• Drive quality outcomes, minimising rework and maximising customer satisfaction
• Support team performance, safety and efficiency in line with company policies and procedures

About You

• Experience in windows, construction, manufacturing or service-based industries (preferred)
• Strong administrative and customer service skills
• Confident using computer systems and able to learn new platforms quickly
• Excellent communication skills, both written and verbal
• High attention to detail, with strong time management and problem-solving abilities
• Proactive, organised and confident taking ownership of your role
• Passion for delivering great customer outcomes and building strong relationships

Employment is subject to a pre-employment medical and drug & alcohol screening.

G.James is an equal opportunity employer. For more information, visit www.gjames.com.

Celebrating 109 years in 2026! While we recognise the value recruitment agencies bring, we are not accepting agency submissions at this time.

Additional information

• Join a supportive team in a stable, well-established Australian business
• Take ownership of a fast-paced, varied role where you can make an impact
• Enjoy long-term career growth with training, development and job security

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