Inside Sales Representative

Salexo Consulting; Sydney; On-site; AUD 70,000 - 75,000; Full time

Job summary

Salexo Consulting is seeking an experienced Internal Sales professional to join the Sydney team. This role goes beyond answering phones and processing orders, focusing on building relationships, handling inquiries, and preparing quotes to keep the sales office running smoothly.

You will manage workload, solve problems, and take ownership in a busy environment, supporting cross-functional teams and contributing to ongoing customer satisfaction.

Qualifications

• Experience in internal sales, customer service or a similar position.
• Confident communication and customer service skills.
• Good computer skills and the ability to learn new systems.
• Strong attention to detail and accurate data entry.
• Ability to manage multiple tasks in a busy environment.
• Willingness to learn the product range.
• Experience in aluminium, building products or construction supply would be an advantage.

Responsibilities

• Handle customer enquiries by phone and email
• Build and maintain strong customer relationships
• Prepare quotes and assist with product enquiries
• Process orders accurately and efficiently
• Follow up quotes and outstanding sales opportunities
• Liaise with sales, warehouse, operations and delivery teams
• Assist customers with product and technical questions
• Maintain accurate customer and order records
• Look for opportunities to grow existing customer accounts
• Support the wider sales team with daily tasks
• Provide prompt and reliable customer service
• Follow through on customer issues until they are resolved

Skills

Relationship building

Quote preparation

Customer service

Order processing

Multi-tasking

Attention to detail

Problem solving

Team collaboration

Systems literacy

Tools

CRM software

Job description

My client is an established aluminium supplier servicing the Australian building and construction industry. The business supplies a range of aluminium products to customers across the market and prides itself on quality products, reliable service and strong customer relationships.

An opportunity is now available for an experienced Internal Sales professional to join the Sydney team.

Role Description

This is more than answering phones and processing orders. My client is looking for someone who can build relationships, handle customer enquiries, prepare quotes and keep things running smoothly across the sales office.

You'll need a good attitude, strong attention to detail and the ability to get stuck into the day-to-day work. Someone who can manage their workload, solve problems and take ownership without waiting to be told what to do.

The role offers plenty of variety and will suit someone who enjoys dealing with customers, working across different systems and being part of a busy sales team.

Key Responsibilities

• Handle customer enquiries by phone and email
• Build and maintain strong customer relationships
• Prepare quotes and assist with product enquiries
• Process orders accurately and efficiently
• Follow up quotes and outstanding sales opportunities
• Liaise with sales, warehouse, operations and delivery teams
• Assist customers with product and technical questions
• Maintain accurate customer and order records
• Look for opportunities to grow existing customer accounts
• Support the wider sales team with daily tasks
• Provide prompt and reliable customer service
• Follow through on customer issues until they are resolved

Role Requirements

• Previous experience in internal sales, customer service or a similar position
• Confident communication and customer service skills
• Good computer skills and the ability to learn new systems
• Strong attention to detail and accurate data entry
• Ability to manage multiple tasks in a busy environment
• A practical approach to solving problems
• Willingness to learn the product range
• Experience in aluminium, building products or construction supply would be an advantage

Salary and Benefits

Base $70,000 - $75,000 + 12% Super

NB: All candidates that meet our client’s shortlist will be contacted within 2 business days.