Sales Coordinator / Internal Sales

Aluminium Specialties Group Pty Ltd.; Melbourne; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Birthday day off

Christmas hamper

Ongoing training

Career progression

Friendly team

Job summary

Alspec is seeking a motivated Sales Coordinator to join our Carrum Downs team. You will process quotations and orders, build strong customer relationships and support our internal and regional sales colleagues in a fast-paced environment.

If you have excellent communication, attention to detail and a customer-first mindset, you will thrive here. Alspec offers ongoing training, career progression and a friendly, supportive culture within a national organisation.

Qualifications

• Experience in sales coordination or internal sales is preferred.
• Customer service or administration experience is valued.
• Experience in aluminium/building/home improvement industries is advantageous.

Responsibilities

• Prepare quotations and process orders by phone and email.
• Build strong customer relationships with timely service.
• Support counter and regional sales teams to meet goals.
• Handle inquiries, follow up on complaints and returns.
• Coordinate with delivery drivers and track orders.

Skills

Communication skills

Customer service

Attention to detail

Time management

Team player

Tech savvy

Tools

CRM software

Microsoft Excel

Job description

Build your career with an industry leader!

• Join a successful, well-established Australian company with a strong national presence.
• Be part of a friendly, supportive and energetic team.
• Enjoy ongoing training, professional development and genuine career progression opportunities.
• Make a real impact by delivering outstanding customer service and supporting a successful sales team.

About Alspec..

Established in 1974, Alspec is Australia's market leader in the design and distribution of innovative aluminium systems for the architectural, industrial and home improvement markets.

With 14 locations nationwide and a team of more than 800 employees, Alspec offers the stability of an established national business while maintaining the welcoming, close-knit culture of a local team.

At Alspec, we believe our people are our greatest asset. We are committed to creating an environment where employees feel valued, supported and encouraged to grow. With excellent long-term career opportunities across our national branch network, this is your chance to join a respected industry leader and build a rewarding future.

About the Role.

We are looking for a motivated, customer-focused Sales Coordinator / Internal Sales professional to join our team in Carrum Downs.

This is an excellent opportunity for someone who enjoys working with people, thrives in a fast-paced environment and takes pride in delivering exceptional service. Working closely with our internal sales, counter sales and regional sales teams, you will play an important role in ensuring our customers receive prompt, accurate and reliable support.

Your day-to-day responsibilities will include:

• Preparing quotations and processing customer orders via phone and email.
• Building strong customer relationships by providing helpful, professional and timely service.
• Supporting our counter sales and regional sales teams to achieve their goals.
• Responding to customer enquiries and following up on complaints, product returns and outstanding issues.
• Coordinating with delivery drivers to track orders and keep customers informed.
• Completing general sales administration duties while maintaining accurate records and attention to detail.

Every day brings something different, making this a great role for someone who enjoys variety, teamwork and the satisfaction of getting things done.

What We're Looking For..

We're looking for a positive, organised and proactive individual who enjoys helping customers and being part of a team.

To succeed in this role, you will bring:

• Excellent communication skills and the ability to build positive, lasting customer relationships.
• A customer-first attitude, with a genuine commitment to providing outstanding service.
• Strong attention to detail, ensuring quotations, orders and administration are completed accurately.
• Confident computer skills, including the ability to learn new systems and process information efficiently.
• Excellent organisation and time management, with the ability to prioritise competing tasks and meet deadlines.
• A team-oriented approach, with a willingness to support colleagues and contribute to a positive workplace.

Experience in sales coordination, internal sales, customer service or administration will be highly regarded. Previous experience in the aluminium, building, construction or home improvement industries would be an advantage, but we encourage applicants with transferable skills and a willingness to learn.

Most importantly, you'll bring enthusiasm, initiative and a desire to develop your skills and build a long-term career with Alspec.

Why Join Alspec?

At Alspec, you're more than just a number. You'll be joining a business that values its people, recognises their contributions and supports their development.

In return for your commitment, we offer:

• A competitive annual salary.
• A paid day off to celebrate your birthday.
• A Christmas hamper.
• Ongoing training and opportunities to develop your skills.
• Genuine career progression within a growing national organisation.
• The opportunity to work alongside a friendly, supportive and experienced team.

If you're looking for a role where you can make a difference, build strong customer relationships and grow your career with an established Australian business, we'd love to hear from you.