Inside Sales Representative

Turck Australia Pty Ltd; Melbourne; On-site; AUD 60,000 - 90,000; Full time

Job summary

Turck Australia Pty Ltd in Notting Hill VIC is seeking an Internal Sales Representative to drive growth and manage customer accounts. Working with your outside sales team, you will respond to enquiries, prepare quotations and move opportunities through to order.

You will build relationships, coordinate with Territory Sales Managers, and deliver accurate pricing, delivery timelines and product information. A proactive, organised communicator with a genuine interest in automation and industrial

Qualifications

• Sales experience in internal sales or customer service preferred.
• Interest in technology, automation or industrial solutions.
• Ability to manage multiple quotations and customer enquiries concurrently.

Responsibilities

• Drive sales growth within an assigned customer portfolio.
• Build and maintain strong customer relationships via phone, email and online engagement.
• Identify, qualify and develop new business opportunities.
• Prepare and follow up quotations for products, solutions and projects.
• Manage the sales process from opportunity to order.
• Collaborate with Territory Sales Managers to execute account plans.
• Provide technical and commercial support to customers with pricing and lead times.
• Maintain accurate customer and opportunity records in the CRM and contribute to forecasting.

Skills

Sales experience

Customer service orientation

Organised

Communication skills

Job description

Turck Australia Pty Ltd - Notting Hill VIC

Have an engaging, friendly personality and want to help?

Driven to achieve goals and targets?

Able to push through and get things done?

Want to work locally as part of a global, growing technology company?

If so, we have the perfect role for you!

The Role:

We are seeking a motivated and organized Internal Sales Representative to join our team. This role is responsible for driving sales growth and customer account management. Working alongside your outside sales team colleagues, this is an outstanding opportunity to build the skills and knowledge to progress your career in sales.

You will play a critical role in driving territory growth and supporting our customers with our products and technology along with handling customer enquiries, preparing project quotations, processing orders and ensuring customers receive accurate information regarding products, pricing, and delivery timelines. Additionally, the role will collaborate closely with sales and operations teams to ensure a seamless customer experience from identifying the original opportunity, managing the sales process through to order fulfillment.

About Us:

Here at Turck, we don’t just sell automation technology, we help shape the future of industry. As a global leader in industrial automation, sensing, connectivity, RFID, IIoT and control solutions, our technology powers some of the world’s most innovative manufacturers across food & beverage, packaging, mining, logistics, automotive, water, and processing industries. Backed by a premium global brand, cutting-edge products and a strong team culture, Turck gives you the opportunity to work with industry-leading technology, solve real customer challenges, and make a genuine impact every day.

Key Responsibilities

• Drive sales growth within an assigned customer portfolio by proactively identifying opportunities, increasing product penetration and supporting customers with automation solutions.
• Build and maintain strong customer relationships through regular phone, email and online engagement, ensuring a high level of customer satisfaction and loyalty.
• Identify, qualify and develop new business opportunities within existing and prospective accounts, generating a sustainable pipeline of projects and sales opportunities.
• Prepare and follow up quotations for products, solutions and projects, ensuring timely responses and maximizing quotation-to-order conversion rates.
• Manage the sales process from opportunity to order by coordinating customer requirements, product selection, pricing, order entry and delivery commitments.
• Collaborate closely with Territory Sales Managers to execute account plans, support customer visits, progress opportunities and achieve regional sales targets.
• Support technical and commercial support by responding to customer enquiries, recommending suitable products and delivering accurate information on pricing, availability and lead times.
• Maintain accurate customer and opportunity records within the CRM system, track sales activity, and contribute to forecasting, reporting and territory growth initiatives.

About You

• A proactive sales professional who enjoys building relationships, uncovering opportunities and helping customers solve problems with practical solutions.
• Commercially minded and results-driven, with a passion for growing accounts, achieving targets and delivering exceptional customer experiences.
• Organised and detail-oriented, able to manage multiple priorities, quotations, projects and customer enquiries in a fast-paced environment.
• A strong communicator and team player, comfortable working collaboratively with customers, Territory Sales Managers and internal stakeholders to deliver successful outcomes.
• Eager to learn and develop, with a genuine interest in technology, automation and industrial solutions, and a desire to build a long-term career in sales.
• Previous experience in internal sales, customer service, industrial distribution, electrical, automation or manufacturing environments will be highly regarded but is not essential.