Industrial Doors Training Specialist Field Expert

dormakaba; Narangba; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Fully Maintained Company Vehicle

Health Insurance

Peer to Peer Recognition

Wellbeing Committee

WhereFit membership

Job summary

dormakaba, a leading global provider in access solutions, seeks a Training & Compliance specialist to develop and maintain Industrial door training content. You will partner with service teams, analyze current practices, and implement best practices while prioritizing safety for technicians and internal staff.

The role includes traveling to various locations quarterly to deliver training, engage with subject matter experts, and support regional training administration.

Qualifications

• Experience facilitating training and conducting assessments in a field role.
• Industrial doors industry experience is essential.
• Strong communication and presentation skills.

Responsibilities

• Develop, plan, provide and coordinate training for Industrial Technicians, Agents, and Field Managers.
• Coordinate & align with Subject Matter Experts on technical aspects across industrial products & manufacturers.
• Improve, update, and share latest technology and best practices, including writing SOPs for site area management and safety.
• Be a conduit to provide technical advice to installers and technicians on process, methodology, theory and practice.
• Provide Technical and Field support for our Service Technicians, Field Manager and Agents in the region.
• Carry out Technician Competency & onsite work audits.
• Assist in incident investigations in collaboration with internal stakeholders.

Skills

Public speaking

Analytical skills

MS Office

Stakeholder management

Training delivery

Education

Certificate IV Training and Assessment

Tools

LMS platforms

Training planning software

Job description

dormakaba, a leading global provider in access solutions, seeks a Training & Compliance specialist to develop and maintain Industrial door training content. You will partner with service teams, analyze current practices, and implement best practices while prioritizing safety for technicians and internal staff.

The role includes traveling to various locations quarterly to deliver training, engage with subject matter experts, and support regional training administration.