In-Home Premium Appliance Install Lead

Miele Tehnica Romania; Melbourne; In loco; AUD 55.000 - 76.000; Tempo pieno

Vantaggi offerti da questo lavoro

Quarterly Life Leave

Personal development and career growth

Employee discounts

Wellbeing programs

Descrizione del lavoro

Miele Melbourne is seeking a Senior Installer to lead delivery and installation of premium appliances in customer homes. You will combine hands-on technical expertise with leadership responsibilities, supporting training and development of team members within a high-performing logistics environment.

Role offers variety across transport, installation and warehouse operations, with a focus on safety, quality and customer experience in a premium brand setting.

Competenze

• Must-have: Strong customer service and communication skills with the ability to represent a premium brand.
• Leadership capability with the confidence to support and train team members.
• Safe and reliable driving history.
• Strong time management and ability to work effectively to schedules.
• Physical capability to undertake manual handling duties.
• Nice-to-have: MR truck and/or forklift licence.
• Experience in final mile delivery, appliance installation or logistics operations.
• Previous experience in the whitegoods or premium appliance industry.
• Basic IT skills and experience using warehouse or logistics systems.

Mansioni

• Delivery & installation: safely deliver and install Miele appliances in customer homes, including complex installations and premium products.
• Team support & training: provide on-the-job coaching and refresher training for new and existing installers.
• Customer experience: deliver a professional and elevated service experience that reflects the Miele brand.
• Logistics & warehouse support: assist with route preparation, warehouse operations and fleet support activities as required.
• Safety & compliance: maintain compliance with all OH&S, transport and company procedures to ensure safe operations.
• Documentation & systems: complete required delivery documentation, device setup and reporting accurately and efficiently.
• Continuous improvement: support team collaboration, share knowledge and contribute to improving delivery and installation processes.

Conoscenze

Customer service

Leadership

Safe driving

Time management

Physical fitness

MR licence (nice-to-have)

Strumenti

Warehouse software

Descrizione del lavoro

Miele Melbourne is seeking a Senior Installer to lead delivery and installation of premium appliances in customer homes. You will combine hands-on technical expertise with leadership responsibilities, supporting training and development of team members within a high-performing logistics environment.

Role offers variety across transport, installation and warehouse operations, with a focus on safety, quality and customer experience in a premium brand setting.