Impactful Cleaning Operations Manager – Schools & Govt

Iss Global; Sydney; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Company maintained vehicle

Laptop and mobile provided

Staff discounts

Job summary

ISS is seeking an experienced Client Service Manager / Cleaning Area Manager to lead a large frontline team across Sydney and South West Sydney. You will manage operations to deliver consistent cleaning services for schools and government buildings, with a focus on stakeholder engagement and safety.

Role requires strong leadership, excellent communication, and the ability to coordinate rostering, training, and KPI planning in a fast-paced environment.

Qualifications

• Experience leading large frontline teams in cleaning operations.
• Strong communication with clients and stakeholders.
• Knowledge of WHS and compliance in facilities management.

Responsibilities

• Lead a large diverse team of frontline staff.
• Manage client stakeholder expectations and relationships.
• Plan rostering, attendance, leave and vacancies.
• Induct and train new team members.
• Ensure cleaning services meet contractual requirements.

Skills

Experience in Cleaning Operations

Stakeholder engagement

Leadership

Communication

Education

Certificate III in Cleaning Operations

Tools

MS Office

Job description

ISS is seeking an experienced Client Service Manager / Cleaning Area Manager to lead a large frontline team across Sydney and South West Sydney. You will manage operations to deliver consistent cleaning services for schools and government buildings, with a focus on stakeholder engagement and safety.

Role requires strong leadership, excellent communication, and the ability to coordinate rostering, training, and KPI planning in a fast-paced environment.