Hybrid Workers' Comp Tech Specialist

Employers Mutual Management Pty Ltd; Melbourne; Híbrido; AUD 95.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work options

Fitness Passport

RewardsHub discounts

Wellbeing program

Learning & development

EAP access

Company celebrations

Annual incentives

Descripción de la vacante

Employers Mutual Management Pty Ltd (EML) in Melbourne is seeking a Technical Specialist to join our team on a permanent, full-time basis. You will provide technical support to claims teams and help ensure compliance with Victorian workers' compensation rules.

The role emphasizes problem solving, stakeholder management and coaching others, with a flexible work setup including hybrid/remote options after probation.

Formación

• Strong technical experience within the Victorian workers compensation scheme is mandatory.
• Previous experience as a technical specialist or similar role in workers compensation claims is preferred.
• Experience in managing relationships and competing stakeholder priorities.
• Superior time management and negotiating skills.
• Exceptional problem solving and strategic thinking skills.
• Experience in coaching and supporting others.

Responsabilidades

• Providing technical support to claims teams about the claims management process in line with Victorian workers compensation law and WorkSafe Victoria guidelines
• Assisting the claims teams in their achievement of performance measures
• Reviewing and providing feedback about current claims management practices and procedures ensuring emerging trends are identified and managed
• Developing strategic initiatives and procedures to ensure all service, performance and compliance measures are achieved
• Building and maintaining strong collaborative relationships with internal and external stakeholders
• Assisting with organisational compliance with legal, governance and WorkSafe Victoria agent requirements

Conocimientos

Victorian workers compensation

Coaching and supporting others

Time management

Negotiating skills

Problem solving

Strategic thinking

Stakeholder management

Descripción del empleo

Employers Mutual Management Pty Ltd (EML) in Melbourne is seeking a Technical Specialist to join our team on a permanent, full-time basis. You will provide technical support to claims teams and help ensure compliance with Victorian workers' compensation rules.

The role emphasizes problem solving, stakeholder management and coaching others, with a flexible work setup including hybrid/remote options after probation.