Technical & Injury Management Specialist — Hybrid & Impactful Claims

EML; Sydney; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Hybrid work options

Fitness Passport

Discounts with retailers

Job summary

EML in Sydney is seeking a Technical & Injury Management Specialist to support workers' compensation claims teams and deliver proactive injury management for a 12-month max-term contract. The role focuses on complex claims, legislative compliance and stakeholder collaboration to improve outcomes.

You will coach claims staff and work with teams to optimise work capacity, treatment decisions and long-term outcomes, while aligning with Specialist Insurance Group objectives and the company’s

Qualifications

• Strong technical knowledge in NSW workers compensation and injury management.
• Experience coaching, mentoring or providing technical support to others.
• Ability to navigate complex workers compensation matters and provide practical advice.

Responsibilities

• Provide technical guidance to claims teams on complex claims and legislative requirements.
• Develop and implement proactive injury management strategies.
• Provide specialist coaching and one-on-one support to claims team members.
• Support teams with complex work capacity, treatment and long-term claim decisions.
• Review claims management practices and identify opportunities for improvement.
• Work with Team Leaders to develop strategies that support team performance.

Skills

Technical knowledge

Stakeholder management

Coaching

Job description

EML in Sydney is seeking a Technical & Injury Management Specialist to support workers' compensation claims teams and deliver proactive injury management for a 12-month max-term contract. The role focuses on complex claims, legislative compliance and stakeholder collaboration to improve outcomes.

You will coach claims staff and work with teams to optimise work capacity, treatment decisions and long-term outcomes, while aligning with Specialist Insurance Group objectives and the company’s