Hybrid Tech Service & Showroom Specialist

Bora APAC; Sydney; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Training provided

Job summary

Bora APAC is seeking a Technical Service Administrator & Showroom Consultant to support service inquiries, log cases, and provide remote technical assistance. The role includes coordinating field service activities and spare parts management to ensure timely interventions.

The position offers hybrid work from our Drummoyne NSW head office, with a small national team environment and ongoing training opportunities. Experience in appliance tech and IoT is preferred.

Qualifications

• Microsoft Office proficiency with intermediate/advanced skills.
• Strong technical empathy for appliances and IoT concepts.
• Ability to translate complex topics into practical service and training concepts.

Responsibilities

• Support inquiries on service, warranty, and general tech questions via phone and email.
• Log cases in the platform and provide remote technical support to end-users, retailers, and partners.
• Coordinate field-based service activities and on-site support through Technical Service Partners.

Skills

Microsoft Office

Job description

Bora APAC is seeking a Technical Service Administrator & Showroom Consultant to support service inquiries, log cases, and provide remote technical assistance. The role includes coordinating field service activities and spare parts management to ensure timely interventions.

The position offers hybrid work from our Drummoyne NSW head office, with a small national team environment and ongoing training opportunities. Experience in appliance tech and IoT is preferred.