Hybrid Appliance & HVAC Technician - In-Home Service

Fisher & Paykel Appliances; Sydney; Hybride; AUD 70 000 - 100 000; Plein temps

Avantages offerts par ce poste

Ongoing training

Employee product discounts

Career development opportunities

Supportive leadership

Résumé du poste

Fisher & Paykel Appliances in Australia is seeking Hybrid Service Technicians to join our Service Operations team, covering NSW, VIC and QLD. This hands-on role blends technical expertise with exceptional customer service as you visit customers' homes and service locations, diagnose faults, and complete repairs.

You will expand your capability across multiple product categories through ongoing training while maintaining safety and professionalism.

Qualifications

• Experience diagnosing and repairing customer-facing technical equipment.
• HVAC, refrigeration, appliance servicing, electrical, gas, plumbing, or related trade experience.
• Strong fault-finding and troubleshooting skills.

Responsabilités

• Deliver outstanding customer experiences in customers' homes.
• Diagnose and repair appliances while ensuring safety and compliance.
• Explain diagnoses and repair outcomes clearly to customers.
• Maintain accurate service documentation and parts usage.
• Collaborate with support teams to resolve issues and drive improvements.

Connaissances

Fault finding

Customer service

Independent scheduling

Technical troubleshooting

Digital systems proficiency

Formation

Licences/Certifications

Driver's licence

Description du poste

Fisher & Paykel Appliances in Australia is seeking Hybrid Service Technicians to join our Service Operations team, covering NSW, VIC and QLD. This hands-on role blends technical expertise with exceptional customer service as you visit customers' homes and service locations, diagnose faults, and complete repairs.

You will expand your capability across multiple product categories through ongoing training while maintaining safety and professionalism.