Hybrid Records & Admin Coordinator (12-month)

NSW Department of Customer Service; Gosford; Hybrid; AUD 78,000 - 96,000; Full time

Job summary

NSW Department of Customer Service in Gosford is seeking an Administrative Support Clerk Grade 3/4 for a temporary role up to 12 months, with hybrid work options. The role supports the Right to Information Team, handling records, correspondence and information requests under GIPA legislation, while ensuring accuracy and timely service.

The position requires strong organisation, attention to detail and the ability to manage deadlines in a high-volume environment.

Qualifications

• Excellent organisational and time management skills.
• Thrive in a busy work environment.
• Pride yourself on attention to detail and the ability to meet deadlines.

Responsibilities

• Updating and maintaining records and databases, ensuring information is accurate and accessible.
• Provide administrative and support services including records management, routine correspondence, and meeting/event coordination.
• Collect and compile information for and prepare documentation for information requests under GIPA Act.
• Complete routine financial transactions and purchasing services following agency procedures.
• Respond to enquiries and escalate issues to ensure accurate information is provided.
• Provide professional customer service and deliver multiple administrative activities to agreed standards.

Skills

Organisational skills

Time management

Attention to detail

Job description

NSW Department of Customer Service in Gosford is seeking an Administrative Support Clerk Grade 3/4 for a temporary role up to 12 months, with hybrid work options. The role supports the Right to Information Team, handling records, correspondence and information requests under GIPA legislation, while ensuring accuracy and timely service.

The position requires strong organisation, attention to detail and the ability to manage deadlines in a high-volume environment.