Hybrid IT Support Technician – Azure/AD/Exchange Expert

First Focus; Adelaide; Hybrid; AUD 77,000 - 94,000; Full time

Benefits offered by this job

Tesla car

Hybrid work

Training days

Counselling access

Mentoring program

MAD Council

Job summary

First Focus in Australia is seeking a hands-on IT professional to join our team. You’ll handle tickets across AD, Azure, M365, and Exchange, troubleshoot desktops, servers, and networks, and support cloud platforms like Azure AD, Entra, Hyper-V, Citrix, and AWS.

This hybrid onsite/service desk role offers 10 paid training days, training-driven pay rises, a Tesla car option (conditions apply), and a culture that values curiosity and teamwork.

Qualifications

• Experience with AD/Azure and end-user support.
• Windows Server and Exchange expertise.
• Cloud platforms exposure (Azure/Entra/AWS) and networking basics.
• Driver's license and own vehicle for onsite missions.

Responsibilities

• Slaying tickets across Microsoft AD, Azure, M365, and Exchange.
• Troubleshooting desktops, servers, firewalls, and networks.
• Supporting cloud platforms—Azure AD, Entra, Hyper-V, Citrix, AWS.
• Jumping into project deployments when things get spicy.
• Splitting time between desk-based support and onsite work.
• Collaborating with senior engineers to keep environments clean and lean.
• Venturing out to client sites (expenses covered).

Skills

AD/Azure

Windows Server

Exchange

End-user support

Tools

Azure Entra

Hyper-V

Citrix

AWS

Job description

First Focus in Australia is seeking a hands-on IT professional to join our team. You’ll handle tickets across AD, Azure, M365, and Exchange, troubleshoot desktops, servers, and networks, and support cloud platforms like Azure AD, Entra, Hyper-V, Citrix, and AWS.

This hybrid onsite/service desk role offers 10 paid training days, training-driven pay rises, a Tesla car option (conditions apply), and a culture that values curiosity and teamwork.