Hybrid IT Support Specialist — Path to System/Cloud Admin

Strikeforce; Melbourne; Hybrid; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Hybrid work environment

Social events

5th week of Annual Leave

Career progression to System/Cloud

Ongoing training and development

Private health insurance discount

Employee Assistance Program

No city commute (Mount Waverley)

Grow with a leading globalorganisation

Job summary

Strikeforce is seeking an enthusiastic IT Support Specialist to join our Mount Waverley team. Reporting to the CIO, you will handle day-to-day IT support across the company, including hardware, software, networks, and user accounts.

You will troubleshoot issues, document procedures, liaise with developers and stakeholders, and contribute to rollouts of new applications. The role offers hybrid work with office days and opportunities for career progression within a global organisation.

Qualifications

• Certificate, Diploma, Degree or equivalent in IT or Computer Sciences is essential.
• 3+ years IT experience in similar roles.
• Strong knowledge of operating systems, networking, hardware and software.
• Ability to explain solutions to non-technical users and work under pressure.

Responsibilities

• Install and configure computer hardware, OS and applications.
• Monitor and maintain computer systems and networks.
• Troubleshoot system and network problems and diagnose faults.
• Provide support, including procedural documentation and reports.
• Set up new user accounts and reset passwords.
• Manage multiple open support incidents and liaise with stakeholders.

Skills

Operating systems

Networking

Hardware & software

Problem solving

Communication with non-technical users

Education

Certificate/Diploma/Degree in IT or Computer Sciences

Job description

Strikeforce is seeking an enthusiastic IT Support Specialist to join our Mount Waverley team. Reporting to the CIO, you will handle day-to-day IT support across the company, including hardware, software, networks, and user accounts.

You will troubleshoot issues, document procedures, liaise with developers and stakeholders, and contribute to rollouts of new applications. The role offers hybrid work with office days and opportunities for career progression within a global organisation.