Hybrid IP Operations Analyst: Automate & Optimize Workflows

Griffith Hack; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid working arrangements

0.8 FTE+ opportunities

Learning and development

Exposure to AI initiatives

Collaborative culture

Job summary

Griffith Hack is seeking an IP Operations Business Analyst to optimise how work is delivered across the firm. The role supports end‑to‑end IP workflows, combines process analysis with data and technology, and bridges business needs with delivery teams.

You will analyse workflows, identify automation opportunities and collaborate with practitioners and technology specialists to implement practical, measurable improvements across IP operations.

Qualifications

• Substantial IP experience with knowledge of IPMS and IP casework workflows.
• Tertiary qualification in business analysis, information systems, technology, engineering or related discipline (or equivalent practical experience).
• Experience analyzing complex end-to-end processes and delivering measurable improvements in cost, capacity, turnaround time, quality or risk.
• Experience creating business cases, process maps, requirements, data/integration needs and benefits measures.

Responsibilities

• Analyse end-to-end IP workflows to identify bottlenecks and hand-offs.
• Use data to quantify opportunities, cost savings and capacity improvements.
• Redesign processes to improve consistency, scalability and compliance.
• Communicate complex topics in clear business language for diverse audiences.
• Identify automation, AI opportunities and technology-enabled improvements.
• Create implementation-ready projects with clear scope and benefits measures.
• Support testing, readiness and handover for sustainable solutions.
• Track benefits and adjust actions to realise value.

Skills

IP operations

IPMS knowledge

Data analysis

Process improvement

Automation & AI awareness

Stakeholder management

Technical literacy

Communication skills

Education

Business analysis / related degree

Tools

IPMS

Workflow platforms

Document management systems

Finance systems

Reporting tools

Job description

Griffith Hack is seeking an IP Operations Business Analyst to optimise how work is delivered across the firm. The role supports end‑to‑end IP workflows, combines process analysis with data and technology, and bridges business needs with delivery teams.

You will analyse workflows, identify automation opportunities and collaborate with practitioners and technology specialists to implement practical, measurable improvements across IP operations.