Hybrid Insurance Admin & Client Service Specialist

Aon plc; Australia; Hybrid; AUD 60,000 - 75,000; Full time

Job summary

Aon plc in Australia is seeking an Insurance Administration Support - Service Specialist to provide admin support to our team of Account Brokers and Client Managers with varied portfolios, ensuring accurate policy processing.

This hybrid role offers flexibility to work from home and from our Aon office, focusing on client service, policy renewals, quotations, and collaboration with Senior Brokers and Underwriters to deliver outstanding service.

Qualifications

• Experience in general insurance and client servicing.
• Strong communication and problem solving skills.
• Attention to detail and ability to manage multiple tasks.

Responsibilities

• Provide administration support to Account Brokers regarding client insurance needs.
• Communicate with clients via phone, email, and in person to support insurance requirements.
• Draft quotations, endorsements, certificates of currency, cancellations and renewal reports.
• Prepare, lodge and invoice insurance policies accurately and timely.
• Attend client meetings and assist with tender processes, renewals and claims.

Skills

Client service

Communication

Administration

Insurance knowledge

Education

Tier 1 insurance qualification

Job description

Aon plc in Australia is seeking an Insurance Administration Support - Service Specialist to provide admin support to our team of Account Brokers and Client Managers with varied portfolios, ensuring accurate policy processing.

This hybrid role offers flexibility to work from home and from our Aon office, focusing on client service, policy renewals, quotations, and collaboration with Senior Brokers and Underwriters to deliver outstanding service.