Insurance Service Specialist – Client Support (Hybrid)

Aon plc; Sydney; Hybrid; AUD 60.000 - 75.000; Vollzeit

Benefits dieser Stelle

Hybrid work

Wellbeing days

Disability accommodations

Zusammenfassung

Aon plc in Sydney is seeking an Administration Support - Insurance (Service Specialist) to deliver exceptional client service, coordinate policy administration, and support renewal and servicing activities within a fast-paced, collaborative team.

You will work with Account Brokers and Client Managers, engage with clients via phone, email, and meetings, and help prepare quotations, certificates of currency, and renewal reports while maintaining high standards of service.

Qualifikationen

• Experience in insurance administration or client service preferred.
• Strong organizational and multitasking skills.
• Excellent communication and problem-solving abilities.

Aufgaben

• Provide administration support to Account Brokers regarding client insurance/risk needs.
• Engage with clients via phone, email, and meetings to support insurance requirements.
• Assist in pre-renewal, renewal and post-renewal activities including drafting quotations and certificates of currency.
• Prepare, lodge, and invoice insurance policies accurately and timely.
• Attend client meetings and support tender processes, renewals and claims.
• Manage relationships with Senior Brokers, Underwriters, Client Executives and Client Managers.
• Enhance client experience through outstanding service.

Kenntnisse

Customer service

Attention to detail

Communication skills

Teamwork

Tools

Microsoft Office 365

Email systems

Teams

Google Drive

Jobbeschreibung

Aon plc in Sydney is seeking an Administration Support - Insurance (Service Specialist) to deliver exceptional client service, coordinate policy administration, and support renewal and servicing activities within a fast-paced, collaborative team.

You will work with Account Brokers and Client Managers, engage with clients via phone, email, and meetings, and help prepare quotations, certificates of currency, and renewal reports while maintaining high standards of service.