Hybrid Customer Success Advisor

Nicky B'S Pty Ltd; Sydney; Hybride; AUD 64 000 - 78 000; Plein temps

Avantages offerts par ce poste

Exclusive discount card

Training and development

Flexible working

Health and wellbeing support

Résumé du poste

Endeavour Group in Sydney is seeking a Customer Service Consultant to support the sales team by delivering high-quality service and handling customer interactions. The role includes processing orders, assisting with quotes, and maintaining strong stakeholder relationships in a hybrid Sydney-based setting.

You will join a team focused on proactive service, accurate record-keeping, and contributing to sales goals while working a Monday–Friday schedule with a hybrid work arrangement.

Qualifications

• Customer-centric attitude with experience in providing high-quality service.
• Ability to work autonomously in a fast-paced environment.
• Strong interpersonal skills and teamwork.
• Excellent attention to detail.

Responsabilités

• Deliver exceptional service to internal and external stakeholders.
• Respond to B2B enquiries by phone and email in a friendly, professional manner.
• Process customer orders and prepare event quotes.
• Resolve issues and identify improvements in service and processes.
• Record accurate information and support logistics and admin tasks.

Connaissances

Customer service

Communication

Team player

Attention to detail

Beverage knowledge

Description du poste

Endeavour Group in Sydney is seeking a Customer Service Consultant to support the sales team by delivering high-quality service and handling customer interactions. The role includes processing orders, assisting with quotes, and maintaining strong stakeholder relationships in a hybrid Sydney-based setting.

You will join a team focused on proactive service, accurate record-keeping, and contributing to sales goals while working a Monday–Friday schedule with a hybrid work arrangement.