Hybrid Customer Service & Admin Coordinator

IVE Group; Sydney; Hybrid; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Hybrid work model

IVE Care Program

Exclusive discounts

Career growth opportunities

Job summary

IVE Group in Sydney is seeking a Customer Service & Administration Coordinator to join our dynamic distribution team. You will handle customer inquiries, coordinate administration tasks, and support marketing campaigns.

This role offers a hybrid work arrangement with 4 days in the office and 1 day from home, plus access to wellbeing programs and exclusive employee discounts. Ideal candidates are customer-focused, with excellent communication, problem-solving skills, and strong organisational

Qualifications

• Customer-focused with strong communication skills.
• Excellent phone manner and proactive problem-solving.
• Strong organisational skills and attention to detail.
• Team player with a positive attitude and work ethic.
• Clear written and verbal communication abilities.
• Natural problem-solver who can find solutions.

Responsibilities

• Provide support to internal and external stakeholders executing their marketing campaigns.
• Engage daily with our customers and internal teams, primarily via phone, email, and messaging systems
• Promote a safe, healthy, and sustainable workplace, ensuring all employees and contractors are supported

Skills

Customer service

Phone etiquette

Organisational skills

Communication

Problem solving

Job description

IVE Group in Sydney is seeking a Customer Service & Administration Coordinator to join our dynamic distribution team. You will handle customer inquiries, coordinate administration tasks, and support marketing campaigns.

This role offers a hybrid work arrangement with 4 days in the office and 1 day from home, plus access to wellbeing programs and exclusive employee discounts. Ideal candidates are customer-focused, with excellent communication, problem-solving skills, and strong organisational