Hybrid Compliance & Admin Coordinator

Locatrix; Australia; Hybrid; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Hybrid Work Arrangements

Fire Safety Compliance training

Job summary

Locatrix is seeking a warm, patient administrator to support the Service Delivery Team. You will manage compliance docs, contact customers, and ensure timely administrative delivery while elevating service quality.

Ideal candidates have 1–3 years in admin or customer service, excel at detail, and communicate clearly. Australian work rights and a valid driver's license with own vehicle are required. Hybrid work arrangements are available.

Qualifications

• Experience in customer service or an administration role.
• Exposure to compliance, documentation or quality assurance is valued.
• High attention to detail and data accuracy with process discipline.
• Strong written and verbal communication, phone/email outreach.
• Australian work rights are required for this position.
• Reliable transport and a valid driver's licence with own vehicle.

Responsibilities

• Act as the primary contact for administration and compliance within the Service Delivery Team.
• Proactively contact customers and follow up on upcoming due dates for admin requirements.
• Provide Quality Assurance to maintain compliance documentation standards.
• Respond to customer enquiries about documents and status updates, escalating when needed.
• Support customers and the team with onsite compliance via email and phone outreach.
• Collaborate with internal teams to keep service delivery smooth and improve the customer experience.
• Suggest improvements to team workflows and administrative processes.

Skills

Customer service

Administration

Time management

Attention to detail

Communication

Team player

Job description

Locatrix is seeking a warm, patient administrator to support the Service Delivery Team. You will manage compliance docs, contact customers, and ensure timely administrative delivery while elevating service quality.

Ideal candidates have 1–3 years in admin or customer service, excel at detail, and communicate clearly. Australian work rights and a valid driver's license with own vehicle are required. Hybrid work arrangements are available.