Senior Client Services & Admin Coordinator - Hybrid

Pronto Software; City of Brisbane; Hybrid; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Employee benefits

Hybrid work arrangement

Job summary

Pronto Software is seeking a Client Services & Administration Coordinator to join its Professional Services Team in Australia. You will provide high-level administrative support, coordinate activities across internal teams and external clients, and help manage client records and documentation.

The role requires 5+ years’ experience in administration or customer service, strong interpersonal and communication skills, meticulous attention to detail, and the ability to work autonomously while

Qualifications

• 5+ years’ experience in an administration, customer service or services coordination role.
• Strong interpersonal, communication and relationship-building skills.
• Excellent documentation, record-keeping and system administration skills.
• Strong numerical accuracy and attention to detail.
• The ability to work independently while contributing positively to a team environment.
• A commitment to delivering outstanding customer service.
• A proactive approach to identifying issues and improving processes.
• Willingness to learn new systems, tools and technologies.
• Ability to complete a police check.

Skills

Administration

Coordination

Customer service

Organisational skills

Communication

Stakeholder management

Attention to detail

Documentation

Record-keeping

Problem solving

Time management

Team collaboration

Process improvement

Learning new tools

Job description

Pronto Software is seeking a Client Services & Administration Coordinator to join its Professional Services Team in Australia. You will provide high-level administrative support, coordinate activities across internal teams and external clients, and help manage client records and documentation.

The role requires 5+ years’ experience in administration or customer service, strong interpersonal and communication skills, meticulous attention to detail, and the ability to work autonomously while