Hybrid Collections & AR Specialist — 2 Days WFH

Sharp and Carter; North Sydney; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

2 days Work From Home

Competitive salary

Flexibility

Genuine work-life balance

Job summary

Sharp and Carter is seeking a permanent Credit Officer to join the North Sydney team: manage accounts receivable, lead high-volume collections, and ensure orderly reporting. You will partner with internal stakeholders to optimise cash flow and maintain data integrity within SAP or a similar ERP system.

The role offers a supportive team, hybrid work options (2 days WFH), and opportunities for career development. A strong credit background and proactive communication are essential.

Qualifications

• Experience with SAP or large ERP systems.
• Ability to work autonomously within a larger, supportive team.
• Strong ownership and relationship-building skills.
• Effective and adaptable communication; team player.

Responsibilities

• Manage a portfolio of customer accounts and maintain the Accounts Receivable ledger.
• Conduct high-volume debt collection via phone and email.
• Monitor aged debt and overdue accounts and follow up on payments.
• Reconcile customer accounts and investigate unallocated payments.
• Resolve billing, invoice and account queries.
• Issue customer statements and assist with invoice/credit note processing.
• Assist with credit assessments, credit limits and account management.
• Manage accounts on credit hold and release orders as appropriate.
• Prepare aged debt, collections and AR reporting for management.
• Maintain accurate customer master data and account records.
• Support month-end reconciliations and reporting.
• Ensure compliance with internal credit policies and procedures.
• Build strong relationships with internal and external stakeholders to maximise cash collection.
• Identify opportunities for process improvements in the Credit/AR function.

Skills

Experience with SAP

Job description

Sharp and Carter is seeking a permanent Credit Officer to join the North Sydney team: manage accounts receivable, lead high-volume collections, and ensure orderly reporting. You will partner with internal stakeholders to optimise cash flow and maintain data integrity within SAP or a similar ERP system.

The role offers a supportive team, hybrid work options (2 days WFH), and opportunities for career development. A strong credit background and proactive communication are essential.