Collections/Credit Officer

Sharp and Carter; North Sydney; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

2 days Work From Home

Competitive salary

Flexibility

Genuine work-life balance

Job summary

Sharp and Carter is seeking a permanent Credit Officer to join the North Sydney team: manage accounts receivable, lead high-volume collections, and ensure orderly reporting. You will partner with internal stakeholders to optimise cash flow and maintain data integrity within SAP or a similar ERP system.

The role offers a supportive team, hybrid work options (2 days WFH), and opportunities for career development. A strong credit background and proactive communication are essential.

Qualifications

• Experience with SAP or large ERP systems.
• Ability to work autonomously within a larger, supportive team.
• Strong ownership and relationship-building skills.
• Effective and adaptable communication; team player.

Responsibilities

• Manage a portfolio of customer accounts and maintain the Accounts Receivable ledger.
• Conduct high-volume debt collection via phone and email.
• Monitor aged debt and overdue accounts and follow up on payments.
• Reconcile customer accounts and investigate unallocated payments.
• Resolve billing, invoice and account queries.
• Issue customer statements and assist with invoice/credit note processing.
• Assist with credit assessments, credit limits and account management.
• Manage accounts on credit hold and release orders as appropriate.
• Prepare aged debt, collections and AR reporting for management.
• Maintain accurate customer master data and account records.
• Support month-end reconciliations and reporting.
• Ensure compliance with internal credit policies and procedures.
• Build strong relationships with internal and external stakeholders to maximise cash collection.
• Identify opportunities for process improvements in the Credit/AR function.

Skills

Experience with SAP

Job description

About the Company:

Fantastic opportunity for a permanent Credit Officer position based to join a dynamic organisation based in North Sydney. You will be working in a busy, yet motivated Credit Team who are close knit and large in size, reporting into the Credit Manager.

We have previously placed candidates in this team and wider organisation before and all have remained very happy with their roles and the culture.

The Responsibilities:

Reporting directly into the Credit Manager you will be responsible for end-to-end credit tasks including:

• Managing a portfolio of customer accounts and maintaining the Accounts Receivable ledger
• Conducting high-volume debt collection via phone and email
• Monitoring aged debt and overdue accounts, following up outstanding payments
• Reconciling customer accounts and investigating unallocated/unreconciled payments
• Resolving customer billing, invoice and account queries
• Issuing customer statements and assisting with invoice/credit note processing
• Assisting with credit assessments, credit limits and account management
• Managing accounts on credit hold and releasing orders where appropriate
• Preparing aged debt, collections and AR reporting for management
• Maintaining accurate customer master data and account records
• Supporting month-end reconciliations and reporting
• Ensuring compliance with internal credit policies and procedures
• Building strong relationships with internal stakeholders and external customers to maximise cash collection
• Identifying opportunities for process improvements and efficiencies within the Credit/AR function

About you:

• Experience with SAP is preferred - although any experience with a large ERP system is considered.
• Ability to work autonomously within a larger and supportive team
• Strong sense of ownership.
• Demonstrate the ability to build strong professional relationships.
• Effective and adaptive communication skills.
• Motivated, driven and a team-player.

Benefits:

• - 2 days Work From Home
• - Competitive salary
• - Flexibility
• - Genuine work-life balance, career development, job security and a very supportive team.