Collections/Credit Officer

Sharp and Carter; Ryde; Híbrido; AUD 65.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

2 days Work From Home

Competitive salary

Flexibility

Work-life balance

Descripción de la vacante

Sharp and Carter is seeking a Credit Officer to join a busy North Sydney team. You will manage customer accounts, perform high-volume debt collection, and support month-end AR reporting while maintaining accurate master data.

The role offers hybrid work with 2 days WFH and a collaborative, supportive culture. Ideal candidates have SAP experience, can work autonomously within a larger team, and demonstrate strong ownership and communication skills.

Formación

• Experience with SAP or large ERP system.
• Ability to work autonomously within a larger team.
• Strong sense of ownership and accountability.
• Ability to build strong professional relationships and communicate effectively.

Responsabilidades

• Manage a portfolio of customer accounts and maintain the AR ledger.
• Conduct high-volume debt collection via phone and email.
• Monitor aged debt and overdue accounts; follow up payments and reconcile payments.
• Resolve billing, invoice, and account queries; issue statements and assist with processing.
• Assist with credit assessments and credit limits; manage credit holds and release orders.
• Prepare aged debt, collections, and AR reporting for management; maintain master data and support month-end reconciliations.
• Ensure compliance with internal credit policies and procedures; build relationships with stakeholders to maximise cash collection.
• Identify opportunities for process improvements within Credit/AR.

Conocimientos

Credit management

Debt collection

Accounts Receivable

SAP

Descripción del empleo

Fantastic opportunity for a permanent Credit Officer position based to join a dynamic organisation based in North Sydney. You will be working in a busy, yet motivated Credit Team who are close knit and large in size, reporting into the Credit Manager.

We have previously placed candidates in this team and wider organisation before and all have remained very happy with their roles and the culture.

About the Company

Fantastic opportunity for a permanent Credit Officer position based to join a dynamic organisation based in North Sydney. You will be working in a busy, yet motivated Credit Team who are close knit and large in size, reporting into the Credit Manager.

We have previously placed candidates in this team and wider organisation before and all have remained very happy with their roles and the culture.

The Responsibilities

Reporting directly into the Credit Manager you will be responsible for end-to-end credit tasks including:

• Managing a portfolio of customer accounts and maintaining the Accounts Receivable ledger
• Conducting high-volume debt collection via phone and email
• Monitoring aged debt and overdue accounts, following up outstanding paymentsReconciling customer accounts and investigating unallocated/unreconciled payments
• Resolving customer billing, invoice and account queries
• Issuing customer statements and assisting with invoice/credit note processing
• Assisting with credit assessments, credit limits and account management
• Managing accounts on credit hold and releasing orders where appropriate
• Preparing aged debt, collections and AR reporting for management
• Maintaining accurate customer master data and account records
• Supporting month-end reconciliations and reporting
• Ensuring compliance with internal credit policies and procedures
• Building strong relationships with internal stakeholders and external customers to maximise cash collection
• Identifying opportunities for process improvements and efficiencies within the Credit/AR function

About you

• Experience with SAP is preferred - although any experience with a large ERP system is considered.
• Ability to work autonomously within a larger and supportive team
• Strong sense of ownership.
• Demonstrate the ability to build strong professional relationships.
• Effective and adaptive communication skills.
• Motivated, driven and a team-player.

Benefits

• - 2 days Work From Home
• - Competitive salary
• - Flexibility
• - Genuine work-life balance, career development, job security and a very supportive team.