Hybrid Claims Executive — Lead End-to-End Claims

Praden Insurance Broking and Advisory; Sydney; Hybrid; AUD 100,000 - 120,000; Full time

Benefits offered by this job

Hybrid work model

Learning & Development opportunities

Product-based training

Networking opportunities

Job summary

Praden Insurance Broking and Advisory in Sydney CBD seeks a dedicated Claims Executive to elevate our claims management service. The role covers end-to-end claims across all lines, with a strong focus on motor, PI, and domestic insurance, and close collaboration with broking teams.

This full-time, hybrid position offers three days in the office and two days at home, a salary range of 100k–120k AUD plus super, and a remuneration package reflective of experience.

Qualifications

• At least three years’ claims management experience across multiple lines of insurance.
• Experience in an insurance broking firm preferred.
• Excellent communication and stakeholder management skills.
• Analytical and detail-oriented.

Responsibilities

• End-to-end management of claims across all lines of insurance.
• Provide advice on policy coverage and claims strategy.
• CRM system input and oversight.
• Review and monitor claims management protocols and KPIs.
• Prepare claims reporting and assist with pre-renewal reviews.
• Act as internal escalation point for complex claims.
• Support ongoing education of broking personnel in claims management.

Skills

Claims management

Stakeholder management

Communication

Analytical thinking

Education

Relevant tertiary and/or insurance qualifications

Tools

CRM system

Job description

Praden Insurance Broking and Advisory in Sydney CBD seeks a dedicated Claims Executive to elevate our claims management service. The role covers end-to-end claims across all lines, with a strong focus on motor, PI, and domestic insurance, and close collaboration with broking teams.

This full-time, hybrid position offers three days in the office and two days at home, a salary range of 100k–120k AUD plus super, and a remuneration package reflective of experience.