Hybrid Call Centre Pro — Fast-Paced Customer Experience

Temp And Agnew; Sydney; Hybrid; AUD 63,000 - 77,000; Full time

Benefits offered by this job

Flexible hybrid working

3 days from home

Immediate start

Career development

Job summary

Temp And Agnew in Bankstown, NSW is seeking a customer-focused professional to join a busy service team. You will be the first point of contact for customers, providing knowledgeable support, product information and timely solutions in a fast-paced environment.

The role offers flexible hybrid working with 3 days from home, a Monday to Friday schedule, and a clear path to a permanent position with training and development opportunities.

Qualifications

• Fast-paced customer service experience.
• Excellent verbal and written communication.
• Strong multitasking and system navigation.
• Attention to detail in admin tasks.
• Proactive and team-oriented approach.
• Australian Citizenship or Permanent Residency.

Responsibilities

• Handle inbound customer inquiries via phone and email.
• Provide product information and pricing details.
• Deliver prompt, accurate and tailored solutions to customer inquiries.
• Process customer information and maintain records.
• Complete administrative duties, including data entry and system updates.
• Collaborate with internal teams to ensure a seamless customer experience.

Skills

Customer service

Communication skills

Multitasking

Attention to detail

Team player

Australian citizenship or PR

Job description

Temp And Agnew in Bankstown, NSW is seeking a customer-focused professional to join a busy service team. You will be the first point of contact for customers, providing knowledgeable support, product information and timely solutions in a fast-paced environment.

The role offers flexible hybrid working with 3 days from home, a Monday to Friday schedule, and a clear path to a permanent position with training and development opportunities.