HubSpot & Student Systems Lead

JMC Academy; Sydney; Hybrid; AUD 120,000 - 160,000; Full time

Job summary

JMC Academy is seeking a Business Systems Manager to own HubSpot administration and lead the organisation’s core student, learning and CRM platforms. You will drive configuration, automation, reporting and integrations while acting as the technical lead for HubSpot initiatives.

You’ll collaborate with stakeholders across Academic, Student Services, Admissions, Marketing, Operations and Technology to ensure data quality, governance and seamless student experiences.

Qualifications

• Hold a degree in Information Technology, Business Systems, Data Analytics or a related discipline, or equivalent practical experience.
• Expert-level HubSpot administration experience within a complex organisational environment.
• Experience managing HubSpot objects, custom objects, properties, associations, pipelines, workflows, automation, reporting, permissions and integrations.
• Acted as a technical lead or SME on HubSpot implementation, transformation or optimisation projects.

Responsibilities

• Act as lead administrator and SME for HubSpot, managing configuration, automation, reporting, integrations and data structures.
• Provide technical leadership on HubSpot projects, including design, workflow automation, testing and deployments.
• Administer and improve the Student Management System (Paradigm) and Learning Management System (Canvas).
• Build, maintain and enhance reports, dashboards and BI outputs using reporting tools, SQL and data sources.
• Monitor, troubleshoot and resolve platform issues and drive data quality improvements.
• Oversee platform change activities including testing, upgrades and new functionality releases.

Skills

HubSpot admin

SQL

Data analytics

Reporting

Cross-functional collaboration

Education

Degree in IT/Business Systems/Data Analytics

Tools

Paradigm

Canvas

HubSpot

Make

Fivetran

Power BI

SharePoint

Job description

JMC Academy is seeking a Business Systems Manager to own HubSpot administration and lead the organisation’s core student, learning and CRM platforms. You will drive configuration, automation, reporting and integrations while acting as the technical lead for HubSpot initiatives.

You’ll collaborate with stakeholders across Academic, Student Services, Admissions, Marketing, Operations and Technology to ensure data quality, governance and seamless student experiences.