HubSpot & Student Systems Lead – Hybrid

The Original; Sydney; Hybrid; AUD 140,000 - 190,000; Full time

Job summary

JMC Academy seeks a Business Systems Manager to own the Student, Learning and CRM platforms across Sydney, Melbourne and Brisbane. You’ll lead HubSpot administration, optimise integrations with Paradigm and Canvas, and drive data-driven improvements across Student Management and LMS ecosystems.

You’ll collaborate with Academic, Admissions, Marketing and IT teams, shaping system capability, governance and reporting while delivering practical technology solutions and user enablement.

Qualifications

• Expert-level HubSpot administration in a complex organisational environment.
• Experience with HubSpot objects, properties, associations, pipelines, workflows and integrations.
• Led HubSpot implementation, transformation or optimisation projects.
• Translate business requirements into scalable platform solutions and configuration outcomes.
• Experience administering enterprise business systems and applications, with strong reporting and SQL usage.
• Strong data management, governance and data quality focus.
• Excellent communication with both technical and non-technical audiences.

Responsibilities

• Lead the ongoing administration of HubSpot, including configuration, automation, reporting, integrations, data structures, user administration and platform optimisation.
• Provide technical leadership on HubSpot projects, including solution design, workflow automation, integrations, testing, deployment and continuous improvement.
• Administer and improve core systems (Paradigm, Canvas) and their integrations.
• Support and optimise integrations between business systems and reporting platforms.
• Build and maintain reports and BI outputs using SQL and connected data sources.
• Monitor, troubleshoot and resolve platform issues; act as escalation point for complex problems.
• Drive automation and process improvements to increase efficiency and data quality.
• Manage platform change activities including testing, upgrades and new functionality releases.

Skills

HubSpot administration

SQL querying

Reporting & BI

Data governance

Platform integrations

Education

Degree in IT / Business Systems / Data Analytics

Tools

Paradigm LMS

Canvas LMS

HubSpot Service Hub

Power BI

Job description

JMC Academy seeks a Business Systems Manager to own the Student, Learning and CRM platforms across Sydney, Melbourne and Brisbane. You’ll lead HubSpot administration, optimise integrations with Paradigm and Canvas, and drive data-driven improvements across Student Management and LMS ecosystems.

You’ll collaborate with Academic, Admissions, Marketing and IT teams, shaping system capability, governance and reporting while delivering practical technology solutions and user enablement.