HR Operations & Analytics Analyst – Governance & Reporting

AIA Australia; City of Melbourne; On-site; AUD 80,000 - 105,000; Full time

Job summary

AIA Australia is looking for a P&C Operations Analyst to join the People & Culture Operations, Governance and Insights team in Melbourne. You will support people operations, workforce reporting, governance activities and continuous improvement initiatives, partnering with People Intelligence and the broader P&C function.

You will deliver accurate reporting, data quality initiatives and maintain governance records, remuneration and performance cycle administration, while improving processes

Qualifications

• Strong analytical, organisational and problem-solving skills with exceptional attention to detail.
• Advanced capability in Microsoft Office applications, particularly Excel and spreadsheet-based reporting.
• The ability to interpret, analyse and present data in a clear and meaningful way.
• Strong written and verbal communication skills and the ability to build effective working relationships with stakeholders.
• Experience managing competing priorities and delivering quality outcomes in a fast-paced environment.
• A proactive approach to process improvement and a willingness to take ownership of operational activities.
• An interest in developing a broad understanding of People & Culture operations, workforce analytics, governance and reporting.
• Experience in HR, payroll, business operations or a related administrative environment will be highly regarded.
• Exposure to Workday or other HRIS platforms and reporting tools will be advantageous.
• Relevant tertiary qualifications or equivalent professional experience in Human Resources, Business, Analytics or a related discipline.

Responsibilities

• Provide high-quality operational and administrative support across the People & Culture Operations, Governance and Insights portfolio.
• Prepare recurring workforce reports and undertake data analysis to support business decisions.
• Support data validation, quality assurance activities and reporting accuracy.
• Maintain workforce, remuneration and governance information to ensure records remain accurate and compliant.
• Assist with remuneration and performance cycle administration and support market benchmarking activities.
• Partner with stakeholders to improve reporting processes, data quality and operational efficiencies.
• Maintain governance registers, documentation, Workday knowledge articles and SOPs.
• Coordinate and track actions arising from governance and operational processes, ensuring timely completion.
• Manage multiple priorities while delivering accurate work within agreed timeframes.
• Contribute to continuous improvement initiatives that enhance team productivity and effectiveness.

Skills

Excel

Data analysis

Stakeholder comms

Prioritization

HRIS (Workday)

HR knowledge

Education

Tertiary qualification in HR/Business/Analytics

Tools

Workday

Job description

AIA Australia is looking for a P&C Operations Analyst to join the People & Culture Operations, Governance and Insights team in Melbourne. You will support people operations, workforce reporting, governance activities and continuous improvement initiatives, partnering with People Intelligence and the broader P&C function.

You will deliver accurate reporting, data quality initiatives and maintain governance records, remuneration and performance cycle administration, while improving processes